Anyone Use Tpg Adsl2?

[West]

It seems like they've having really good deals comparing to their Parent company Optus has got to offer. I've been using Telstra for a while and they're not offering me any better deals so i'll have to say good bye to them.

Anyway, i've never heard of TPG before until now so i was just wondering if you guys are using any type of TPG services...

How is it?

Are they reliable?

What's their net-work coverage like and especially any kind of hidden fees?

....etc

I'm paying $59 for 12gb with Telstra (cable) and it'll slow down to 64k once exceeding my limits. TPG is offering 49$ for 50gb with 25gb peak and 25gb off peak.

Thanks

[GTSR22]

It seems like they've having really good deals comparing to their Parent company Optus has got to offer. I've been using Telstra for a while and they're not offering me any better deals so i'll have to say good bye to them.

Anyway, i've never heard of TPG before until now so i was just wondering if you guys are using any type of TPG services...

How is it?

Are they reliable?

What's their net-work coverage like and especially any kind of hidden fees?

....etc

I'm paying $59 for 12gb with Telstra (cable) and it'll slow down to 64k once exceeding my limits. TPG is offering 49$ for 50gb with 25gb peak and 25gb off peak.

Thanks

hey mate, i have the mobile and the adsl2

very good company except they moved there support from australia to india recently.

but besides that they are always reliable with there internet. ive never had any issues in what 5 years.

the mobile i have 59 dollars unlimited calls within australia,

and then i grabbed the 2 gig on top for 20 bucks.

the only thing is its 2g only so blackberry's and some i phones (3g) wont work

but thats it

cheers

[West]

hey mate, i have the mobile and the adsl2

very good company except they moved there support from australia to india recently (What's new ).

but besides that they are always reliable with there internet. ive never had any issues in what 5 years.

the mobile i have 59 dollars unlimited calls within australia,

and then i grabbed the 2 gig on top for 20 bucks.

the only thing is its 2g only so blackberry's and some i phones (3g) wont work

but thats it

cheers

Thanks Greg, sounds good to me.

[(OO)SKYLINE(OO)]

I'm with TPG atm and they have upgraded my connection to ADSL2, but I still need to get my router up and running.

Yes the are good, and I have friends who went from iPrimus or Optus to TPG.

[R32Big_boy]

Check that you dont have pair gain on your line though. it will stop you if you want ADSL2. Ring up and they will be able to tell you if you do or dont.

[West]

Check that you dont have pair gain on your line though. it will stop you if you want ADSL2. Ring up and they will be able to tell you if you do or dont.

Yeah i did it online + i called them up just to be sure.

[dannyw]

take a good read on tpg own forum.. if you are having bad luck like me, u gonna restart your modem every 1-10 hours as you will lose connection/drop. I have changed 3 modems, even using TPG recommended ones.. Worst experience is losing connection in 4x minutes, and i have to face this issue every day (EVERYDAY 365 days!!!!!!!)..

VERY USUAL and most of the people who face this kind of issue, will not be able to fix no matter wat.. ALTHOU the tpg will try to help u out by isolation and stuff (which i done it for xx times, and still i m facing the face issue)

I m using their broadband internet(200gb, $79) and mobile ($49 cap, only paying $9.99). When the contract ends, i will throw it away!

also, PLEASE check how far are you from the service point(forgot wat it is called), u can check at their website too. The further u are, the slower your internet speed(100%) and more chances of having my issue (60%??)

[West]

take a good read on tpg own forum.. if you are having bad luck like me, u gonna restart your modem every 1-10 hours as you will lose connection/drop. I have changed 3 modems, even using TPG recommended ones.. Worst experience is losing connection in 4x minutes, and i have to face this issue every day (EVERYDAY 365 days!!!!!!!)..

VERY USUAL and most of the people who face this kind of issue, will not be able to fix no matter wat.. ALTHOU the tpg will try to help u out by isolation and stuff (which i done it for xx times, and still i m facing the face issue)

I m using their broadband internet(200gb, $79) and mobile ($49 cap, only paying $9.99). When the contract ends, i will throw it away!

also, PLEASE check how far are you from the service point(forgot wat it is called), u can check at their website too. The further u are, the slower your internet speed(100%) and more chances of having my issue (60%??)

Yeah they mentioned that actually,

My house is like just under 2km away from their service point which they said there is a good chance that the speed that i'll get is around 90%-100% which i highly doubt anyway.

[_Ryan_]

good product, shit service, i have the 50gb thingo

[evade]

mines fine, i have the 150gb a month plan, bought my own dynalink adsl2 modem and havent had any issues..im about 2k from exchange as well.

its been reliable...and the fact that 100kb/s upload + massive data makes it all good...

reliability can depend on the hardware you are using too..so far cant be happier with the dynalink i got..only cost me $100 or something...i just leave it there and it does what it needs..cant remember the last time i reset it.

[Bliksem]

Was happy with them until they actually took away ADSL2+ in my area.

Used to be 1hr or more on hold when anything went wrong. Not much of a wait now the service is in India, but not very helpful. Ok when Working though.

[paulr33]

they would be similar to dodo

cheap service, works fine, no issues, p2p is shaped and thats it

service and customer support will be very poor, long hold times etc

as long as you dont need tech support and won't have a wah if you can't get 800kb/sec at 8pm downloading bit torrent go for it

[Mavric]

Im with TPG and i have no issues at all.. I get good speeds and i dont get the known drop outs.

Just be careful if you have an optus phone line that it will limit you to not being able to get TPG as they are not compatible with the lines.

Apart from that its tops 150 GIG a month is wicked

I must admit though a guy at work also has TPG and he does get a few drop outs... Might be the modem i dont know but i am not currently using a TPG supplied modem

[_Ryan_]

they would be similar to dodo

cheap service, works fine, no issues, p2p is shaped and thats it

service and customer support will be very poor, long hold times etc

as long as you dont need tech support and won't have a wah if you can't get 800kb/sec at 8pm downloading bit torrent go for it

i have noticed i have gone from 900kb/s too under 200 on P2P stuff... are they allowed to change it mid-contract?

[paulr33]

its their network

they can do whatever they like, if you challenge it, they will just say you are placing a burden on the network (which you would be likely doing)

they will always protect their network and priortise HTTP higher

and this is assuming they have changed something

there could be network contention, could be upstream, could be remote peers are capped

could be less seeds, the list never ends for slow bit torrent speeds....

[Phatboy]

Hmm... some of my mates had probs dropping out, but as someone said, has to do with your location.

TPG have been the cheapest main ISP for about 5 years now.

Edited February 17, 2009 by Phatboy

[allblitz]

For house plan, Optus Fusion is good: $99 includes 20GB cable internet, unlimited local, national, and mobile calls (to any mobile network), that also includes rental fee. Bargain I say.

[Evil]

i was with tpg and moved to exetel... tpg's customer service pissed me off so much that i churned...

[bombtrack]

Good thread! I have been waiting for June to roll around so Telstra lets me out of this gdamn contract, and I will move to TPG I think.

[Jay_R33]

i work for optus and i tpg were good..they took over soul...but from what a majority of customers have told me that were with them was that if u make like one call outside there terms u get raped in the ass big time, they are cheap but from what im told..shit service, poor product...honestly stick to the big companys...wouldnt touch telstra with a 10 foot pole but cmon like allblitz said fusion is the best deal goin around come see me