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Bad Business

heno

By heno,
in General Automotive Discussion

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heno Collaborator

heno

Posted
Posted

Hey guys, just wanted to know what you guys think of what happened to a member. he purchased a vehicle from a dealer an R33 Skyline. he got it from brisbane and then drove it to darwin. the car started to vibrate in the rear end so he had it looked at by pedders suspension. the shockies were blown. he contacted the dealer and now they refuse to pay for the cost of the repairs. he then had to pay, so the car could be driven again. what do you reckon he should do? he is pretty pissed about it. as you might understand. the car was given a full roadworthy prior to buying the car. he has a 3month/ 5000klm warranty as standard from the dealer. if you would like to know who they were just pm me and i will let you know. oh yeah, the cost..........$1100.00

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JimX Grand Master

JimX

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A pair of standard shocks is what, $100? The time and effort to extract the money from a dealer in another state won't be worth the effort. The best thing you can do is name names (via PM of course!) so that none of us go to that dealer. That way he'll suffer more than the $100 it would have cost him to fix it.

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dAVE Grand Master

dAVE

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Posted

Heno,

The business you are refering to has never had a good name as far as Im aware. If worn out shocks are the only problem with the car then your very lucky.

Similar thing happened to a forum member, and everytime she took the car back to have something fixed on the warranty, it would come back with another problem...

Also, it makes you wonder why pretty much all the cars they sell have had a respray?? :)

Dave

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Merli Grand Master

Merli

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Posted

Although I agree that perhaps it might not be worth your friend's time and hassle to chase up what would have been a less than $300 expense, I can understand his frustration at purchasing a car and having something go wrong before he even gets it home.

The dealer *IS* liable, as they have to provide limited warranty on all cars that they sell.

It sounds like they're going to try and brush your friend off (probably because he lives in another state and they think he'll just give up), so your options from here are:

1. Ring Dept. of Fair Trading in QLD for advice (http://www.fairtrading.nsw.gov.au)

2. Ring ACCC - Australian Competition and Consumer Commission (http://www.accc.gov.au)

3. Ring cousin Habib and Ibrahim.

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