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Good Place To Have Audi Serviced

No Crust Racing

By No Crust Racing,
in Victoria

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No Crust Racing Grand Master

No Crust Racing

Posted
Posted

Hi guys,

The friends I'm staying with while I'm down here have a little A3 turbo that is coming up for service soon (Still under warranty). They were telling me that last time they had it serviced at an Audi dealership it cost around $900. I'm assuming that like most makes and models there are other places that will service the car, stamp the book so the warranty is maintained and it'll cost substantially less.

So who here has found a good place to have thier Audi serviced that does a good job, doesn't charge like the dealership and retains the warranty?

Cheers

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saff_cossie Grand Master

saff_cossie

Posted
Posted

Mine is serviced at the Audi main dealer and their customer service is spot on. Either a loan car or a met card to get to work, car wash voucher etc. Very good communication too (something Service Dept's seem to generally struggle with). I go to the one in Elsternwick on the corner of Hotham St and Nepean Highway however they are moving soon to Nepean Highway, Bentleigh.

When I bought my S4, it was maintained by a place in Oakleigh, some kind of Autohaus I think who stamp the log book too.

Thumbs up for main dealer though in this case, which is rare for me. :)

funkymonkey Grand Master

funkymonkey

Posted
Posted

I take my VW to a mate in Cheltenham... does the whole VAG (Volkswagen Audi Group) range if that helps. If it's out of service warranty that is, if it isn't take it to your stealer.

Let me know if you want details.

sloutch Mentor

sloutch

Posted
Posted
Mine is serviced at the Audi main dealer and their customer service is spot on. Either a loan car or a met card to get to work, car wash voucher etc. Very good communication too (something Service Dept's seem to generally struggle with). I go to the one in Elsternwick on the corner of Hotham St and Nepean Highway however they are moving soon to Nepean Highway, Bentleigh.

When I bought my S4, it was maintained by a place in Oakleigh, some kind of Autohaus I think who stamp the log book too.

Thumbs up for main dealer though in this case, which is rare for me. :cool:

Sorry to hijack the thread, which S4 do u have saff_cossie? The B7 or B8? PM me if you wish. Would love to know your experience with it. :D

Anyway, you can try Cox Automotive Repairs. They do warranty work on european cars. BMWs, Audis, Alfa etc. They are located in South Melbourne

http://coxautomotive.com.au/

Or if you want to stick to Brunswick area, you can try Worx Automotive. They deal with BMWs and Audis as well.

No Crust Racing Grand Master

No Crust Racing

Posted
  • Author
Posted
Mine is serviced at the Audi main dealer and their customer service is spot on. Either a loan car or a met card to get to work, car wash voucher etc. Very good communication too (something Service Dept's seem to generally struggle with). I go to the one in Elsternwick on the corner of Hotham St and Nepean Highway however they are moving soon to Nepean Highway, Bentleigh.

When I bought my S4, it was maintained by a place in Oakleigh, some kind of Autohaus I think who stamp the log book too.

Thumbs up for main dealer though in this case, which is rare for me. :cool:

Have you had it serviced anywhere else? How do they compare price wise?

I take my VW to a mate in Cheltenham... does the whole VAG (Volkswagen Audi Group) range if that helps. If it's out of service warranty that is, if it isn't take it to your stealer.

Let me know if you want details.

Yes please :)

try accell garage in 14 freight rd tullamarine.....richy is a top guy and great mechanic

Thanks for the tip mate :)

Sorry to hijack the thread, which S4 do u have saff_cossie? The B7 or B8? PM me if you wish. Would love to know your experience with it. :D

Anyway, you can try Cox Automotive Repairs. They do warranty work on european cars. BMWs, Audis, Alfa etc. They are located in South Melbourne

http://coxautomotive.com.au/

Or if you want to stick to Brunswick area, you can try Worx Automotive. They deal with BMWs and Audis as well.

Also thanks for the tip :)

NismoR31Jet Community Regular

NismoR31Jet

Posted
Posted

All I can say is in the long run, the dealer is a better bet, and not because I work for one. I work for VW, and there are things like servicing the DSG ETC that you cant do without the VW/Audi gear. They have to be serviced every 60,000. And if they go wrong and they have not been serviced exactally to specs, you can kiss the best part of 15k away for a new DSG. Things like the Haldex unit (the awd diff on Golfs, Passat, Audi Passenger cars ETC) need to be serviced every 30kI had one on an R32 Golf let go at 75,000 kms, serviced by a local garage, never had the diff serviced, the diff alone was 8k.

Just food for thought.

mark33gtst Community Regular

mark33gtst

Posted
Posted

Audi dealership is the best option... They have up to date information on all Audi's. They will carry out campaign's (recalls) that you don't even know about until you book in for a service. Software updates usually.. All the technicians have a lot of experience on audi's so they wont butcher your connectors or over tighten the fragile aluminum sump.. Oh and have you ever tried to take off the engine cover on the A3 2.0t ? (assuming your mate's isn't the 1.8t) 90% of people who haven't done it before will break it..

PS.. I'm completely biased because i work for an Audi dealer. I also realize that dealers are very expensive but if your mate can afford to buy an Audi in the first place i assume he can afford to pay for servicing.

Oh and NismoR31Jet is right about voiding warranty due to not following correct servicing procedures..

No Crust Racing Grand Master

No Crust Racing

Posted
  • Author
Posted

Yep it's 1.8t

Thanks for the tips guys, I'll pass on all the info and they can make a call.

As I mentioned, I'm not looking for just anyone to service it, but a location that will adhere to warranty standards, stamp the book, be able to do all the normal things an Audi dealership would - though I realise that some of that isn't feasible.

See what they wanna do :cool:

saff_cossie Grand Master

saff_cossie

Posted
Posted
Sorry to hijack the thread, which S4 do u have saff_cossie? The B7 or B8? PM me if you wish. Would love to know your experience with it. :cool:

Anyway, you can try Cox Automotive Repairs. They do warranty work on european cars. BMWs, Audis, Alfa etc. They are located in South Melbourne

http://coxautomotive.com.au/

Or if you want to stick to Brunswick area, you can try Worx Automotive. They deal with BMWs and Audis as well.

It is the B6 range, one of the V8's. Aside from a couple of initial "issues" which were not Audi's fault, it goes very nicely. Thirsty around town but a tank lasts me 5 weeks so can't really complain. Has every option except Sat Nav and is very very nice to drive. It is auto but with the paddles behind the steering wheel. Pic attached.

Price wise for the OP, I am not too concerned but as an indicator, a 60K service was around the $1K mark which I thought was quite reasonable considering the work it requires compared to the Mini at 60K which had over 2 hours worth of "checks".

post-9226-1277722822_thumb.jpg

NismoR31Jet Community Regular

NismoR31Jet

Posted
Posted
Audi dealership is the best option... They have up to date information on all Audi's. They will carry out campaign's (recalls) that you don't even know about until you book in for a service. Software updates usually.. All the technicians have a lot of experience on audi's so they wont butcher your connectors or over tighten the fragile aluminum sump.. Oh and have you ever tried to take off the engine cover on the A3 2.0t ? (assuming your mate's isn't the 1.8t) 90% of people who haven't done it before will break it..

PS.. I'm completely biased because i work for an Audi dealer. I also realize that dealers are very expensive but if your mate can afford to buy an Audi in the first place i assume he can afford to pay for servicing.

Oh and NismoR31Jet is right about voiding warranty due to not following correct servicing procedures..

Hey man, Which Audi you work at?

silva33 Mentor

silva33

Posted
Posted

As mentioned in PM, you can't go past Audvolks.... i take both my Audi's there B6 and B8 and have taken a couple of VW's there as well.

They have done my Revo Stage 3 in my B6 which is basically:

Computer

Injectors

2871r turbo

Manifold

Front Mount

Exhaust

clutch

Air intake

Computer

EBC

Brakes

etc etc

The will take the time with you and know Audi's and VW's back to front. Not only is their service fantastic but so are their prices. They service R8's RS4's right down to old bangers, plus you get a free loan car.

Jump on Ozaudi forums and ask around, I'm sure many will agree.

Staff - Awesome car! I have been thinking about selling my B6 and getting an S4, i love them... The RNS-E (sat nav) is quite an easy retofit if you wanted to go down that path as well, it completes the car nicely.

I would not take my car to a Dealer personally, they are just too expensive.

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