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Dodgy Workshops And Their Crap Service

TTR34

By TTR34,
in Queensland

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TTR34 Community Regular

TTR34

Posted
Posted

This is a rant thread just wanted to share this nightmare I'm having and hear some thoughts on what to do next..

Monday 24th June - Towed my car to the workshop for a gearbox replacement. ($180.00 tow truck cost)

Saturday 29th June - Get a call from the shop that its all good to go. I go in to pick it up, pay the money then start it up. Fuel starts spitting out from injectors, wait 2 hours while they try and re-seat the injectors while just filling my engine bay with fuel. Eventually they seal up the injectors and send me on my way. While driving to a meet a notice that its only hitting 12PSI (used to hit 16PSI) and gear box doesn't select 4th gear. Loud whining noise coming from the box.

Sunday 30th June - Drive car out to the Northside, end up stranded as I noticed the gearbox was leaking auto fluid everywhere. Car sits at a random location out in the open on Sunday night. Have to cab it home $40.00 cab fare.

Monday 1st July - Take dayoff and work cab back out to the Northside (another $40.00) to meet tow truck driver to tow the car back to the shop (tow truck cost me another $180.00). Half day a right off.

Wednesday 3rd July - Take half day off work in the arvo to get a lift with a friend back to the workshop to pick up the car, they called said it was ready to go, I asked them to double check everything as this was the last day I could take off. I get there they give me the keys and say its good to go, I notice a couple of things, oil dripping from auto box & scratches all over my engine head... I let them know about the dripping oil, had to wait 30 minutes while they found the mechanic who then just changed a washer and told me to keep an eye on it.... :/

While driving home it only hits 6 PSI and sounds terrible. So when I get back to work let it cool down notice that one of the clamps for the intercooler wasn't even on. Have to cab it home. (another $30.00)

Thursday 4th July - Cab it into work (another $30.00), Bring tools with me fix up the intercooler clamp on my lunch break..... then go to start it up and injector 5 starts spitting fuel everywhere....

So I call up the mechanic once again and let him know the injector is leaking and I won't be paying for a tow back down there. So after he abuses me and tell me he did me a favor he then gives me a number for an injector guy to call....

Seriously what is this crap? Doesn't anyone car about their reputation anymore? If I ran my business like this I would be a bum living on the street...

Attached images are of scratches on cover and how I found the intercooler clamp.

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post-95212-0-72113500-1372910204_thumb.jpg

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Sinista32
Sinista32

Working with lawyers you know you have given the shop first right of repair. Contact fair trading and pursue this. It's not acceptable. In the meantime have your skyline repaired or quoted by anothe

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34GeeTeeTee Grand Master

34GeeTeeTee

Posted
Posted

wow... i'm just lost for words... which workshop is this???

OP has done the right thing and NOT named names... Keep that to PM only guys!

Sounds like you have had a pretty rough time with the car/shop! Time to move onto a new shop that cares about you and your car!

I had a very bad experiance with a local shop and months later they were basically out of business, word of mouth goes a LONG way, just be careful what is said online as they can do you for deformation of character etc....

TTR34 Community Regular

TTR34

Posted
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Cheers guys, yep will hopefully get these injectors resealed and be on my way. Who would of thought all this would come from changing a gear box.... :/

To make it worse 1 week before the old box died on me... ( reverse band broke) I payed to get the auto fluid changed.... $600.00 down the drain lol

C4a0s Proficient

C4a0s

Posted
Posted

OP has done the right thing and NOT named names... Keep that to PM only guys!

Sounds like you have had a pretty rough time with the car/shop! Time to move onto a new shop that cares about you and your car!

I had a very bad experiance with a local shop and months later they were basically out of business, word of mouth goes a LONG way, just be careful what is said online as they can do you for deformation of character etc....

but it would be good to have a place where we can name and shame dodgy workshops...

would it be defamation if the OP just stated what happened? like how xxx did not do this ... or did that instead etc?

34GeeTeeTee Grand Master

34GeeTeeTee

Posted
Posted

but it would be good to have a place where we can name and shame dodgy workshops...

would it be defamation if the OP just stated what happened? like how xxx did not do this ... or did that instead etc?

Bad reputations spread fast. You can name names in PM's as much as you like, but on a public forum its a no no!

t5iv Grand Master

t5iv

Posted
Posted

but it would be good to have a place where we can name and shame dodgy workshops...

would it be defamation if the OP just stated what happened? like how xxx did not do this ... or did that instead etc?

Still a very strong defamation case. Do not name names guys. Definitely keep it to PMs. We can potentially have our asses handed to us over something as basic as this.

TTR34 Community Regular

TTR34

Posted
  • Author
Posted

I work in a law firm. I won't be naming the workshop publicly, word will get around. Just a shame it had come to this.

You know after all the problems I still called him up and gave him a chance to fix the problems but after I copped the abuse on the phone I am really contemplating my options in regards to the law courts. Many of the lawyers I work with really want a go at him.

34GeeTeeTee Grand Master

34GeeTeeTee

Posted
Posted

I work in a law firm. I won't be naming the workshop publicly, word will get around. Just a shame it had come to this.

You know after all the problems I still called him up and gave him a chance to fix the problems but after I copped the abuse on the phone I am really contemplating my options in regards to the law courts. Many of the lawyers I work with really want a go at him.

Smart choice :)

Fair Trading seem to be keen to help with things like this BUT you have to have signed agreements with the work to be carried out along with any correspondance between you and the shop! Its a lot of He said, She said sort of stuff.

In a small claims court you would probably struggle to get a result? (Happy for you to prove me wrong though).

Either way, feel free to let people know by word of mouth like i did as the shop really did the wrong thing by me and the more the story got out the more you heard... Amazing how many people sit back quietly on these topics.

TTR34 Community Regular

TTR34

Posted
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Thanks GeeTeeTee - ps: your build thread is awesome!

TTT - good question, even worse is why did they have to take out my intercooler?

gearbox was for supply & fit.

should be a warranty on box, box is all good now just have this injector and boost leak problem now.

34GeeTeeTee Grand Master

34GeeTeeTee

Posted
Posted

Thanks GeeTeeTee - ps: your build thread is awesome!

TTT - good question, even worse is why did they have to take out my intercooler?

gearbox was for supply & fit.

should be a warranty on box, box is all good now just have this injector and boost leak problem now.

Thanks mate!

And yeah, why were the other items touched anyway?

RandomHero83 Veteran

RandomHero83

Posted
Posted

Thanks GeeTeeTee - ps: your build thread is awesome!

TTT - good question, even worse is why did they have to take out my intercooler?

gearbox was for supply & fit.

should be a warranty on box, box is all good now just have this injector and boost leak problem now.

Yes his build thread is sweet, Saves me having to do research for future mods.

I would be checking everything else over and making sure that it is exactly what you drove in there with.

34GeeTeeTee Grand Master

34GeeTeeTee

Posted
Posted

Yes his build thread is sweet, Saves me having to do research for future mods.

Lol if you need any info just ask, i havent updated my thread for a bit but am always happy to help!

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