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Im not going to argue the point on here to avoid any ill feeling.

Nice editing of your first post by the way...

Why didn't you send me the pm asking about this so called hidden legal letter? At the moment I the you're the main person here without any credibility.

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I just got my renewal, 16 days before its due

$2,247.30

23yo, 1 claim with a diff insurance company been driving

almost every day since i was 16 and been insured under

my name for the last 5 years? my renewal didnt have my

NCB listed either??

I put in 5 years driving histor & 1 Claim into RACV for a quote on a BMW

and it classified me as a rating 1?

Surely a rating 1 premium wouldnt be that high?

Ill give Shannons a call I think ...

Can anyone suggest another insurance company

that maybe cheaper??

Does famous have pay by the month/half?

famous

ha - who is the 100% Australian reinsurer?

If you can explain this, I'll insure with you.

The problem seems to be the way you explain it - As far as I can see, isn't Heritage a UK based reinsurer for Famous retail insurer in Australia?

I havn't found that streamline has written anything public about you.

Why are you making threats to sue someone who supposedly wrote something about you. I can't seem to find any statements on this thread that the public can actually read.

He does seem to be drawing attention to a newletter published for your customers. Discussion about your newsletter is a healthy thing unless you feel you have something to hide.

Do you?

Put it plain and clear, explain the risk to your customers and the official attitude of the company and if this is how most people say you actually deal with them, your good reputation will precede you.

In particular I would like to know what the financial rules mean in regard to the ability of famous to pay claims. Will famous get money from its reinsurer if it has a lot of big claims?

So just tell me. The UK has a good legal system and you state that Heritage uses the UK laws, so I would just like to ask: Is the reinsurance contract that famous holds with Heritage based in UK or Aus. Just stating such a contract exists in UK jusrisdiction would make it clear you can pay claims, and put further speculation to rest.

We don't mind educated debate, however we do not appreciate it being suggested things are not what they seem when the opposite is true. Our reinsurer is AXA, a company well known to most Aussies. Heritage is governed by U.K. laws but AXA is regulated by Australian Juristictions. Famous/Heritage has maximum exposure of $225,000 in any one accident or catastrophe-we HAVE paid out over $3,000,000 in claims!!!!!

Talk to us!!

So why we have not see AXA in first place? Like Edge said..

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The problem seems to be the way you explain it - As far as I can see, isn't Heritage a UK based reinsurer for Famous retail insurer in Australia?

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Any company who starts throwing around legal threats on an relatively anonymous forum needs to speak to their legal representatives first. I'm sure anyone with half a brain knows this is a standard 'straw man' threat.

Make it clear what the implications are when you decide to reinsure with a non-Australian underwriter - if it's not a worry, tell us why.

T.

Tony, rules from the top of the forum:

"Forum Rules!

General Users;

Absolutely no slandering of any business! Negative comments about any business will be removed immediately! "

Very first rule. If you want to bag someone, whether with reason or not, find another forum. Why should Christian be sued for something you or someone else posts on here?

Do you think you could write whatever you like about a business in Sydney Morning Herald?

Let me ask one question......has ANYONE here had a problem with a claim with Famous?

http://www.skylinesaustralia.com/forum_rules.html

Let me ask one question......has ANYONE here had a problem with a claim with Famous?

Quite the opposite. I was involved in a small rear end bump last year (not at fault). The other party claimed responsibility but they didn't have insurance, so I claimed it under my comprehensive with Famous. They let me choose the repairer, then had an assessor come and check out the car and ok the work. Everything was dealt with promptly and they paid up the repairer promptly too (so he told me).

(obviously they should have been able to recover the money from the other party in this case - better them deal with all that than me though)

I could only recommend them based on my experience, they beat any other premium I was able to find.

John

(I would suggest saving up and paying for a full year at once, when I enquired about monthly repayments upon my renewal they were going to charge me an extra 33% over the year!)

Glad you put that to rest Famous. AXA is a well known Australian reinsurer.

Noone should have anymore trouble insuring with them.

Since Famous have invited - give them a call when you are insuring and ask them because it means they should be able to pay in any claim eventuality.

  • 3 weeks later...
So why we have not see AXA in first place? Like Edge said..

-------------------------------------------------------------------------------------

The problem seems to be the way you explain it - As far as I can see, isn't Heritage a UK based reinsurer for Famous retail insurer in Australia?

-------------------------------------------------------------------------------------

AXA'S name, by definition of re-insurers articles, is not permitted to be shown on our paper work.

would like to clarify one thing though - the $225,000 maximum exposure thing - does that mean that AXA takes over if the accident liability exceeds this amount?

AXA takes over any single claim at $75,000. If it is a multiple claim (catastrophe-flood, bushfire, hail, etc) they take over at $225,000.

  • 2 weeks later...

Just to add my praise to Famous Car Insurance,

Best quote I had WAS from Justcar, $1686

Living in south sydney, 27 yo, rating 1, s2 '96 gts-t

they beat justcar and got the premium down to $1550 !!!!

fantastic !!!

During our conversation Robyn mentioned that their underwriters were in the channel islands, just off the UK coast.

Being a pom myself, i know these islands, and a lot of the insurers in teh UK do the same thing. The reason is that they are a tax haven. Having no tax is quite a big incentive for companies to run operations from these islands ...

i dont blame em personally !

cheers

has anyone ever got an email reply or returned phone call from Famous?

on several occasions I have emailed them or called & asked to be called back (to let me know all info was sorted etc) & NEVER had a reply.

they called me once, because they briefly lost track of my direct debitting.

Is this a common problem or are my emails not getting through?

Hmmmm i must have done or said something to offend them....

the only call I've ever received was when they thought i had stopped paying them. fortunately i could quickly prove that payments had not stopped.

oh well, i guess i'll call them later to confirm that they have received my emails

on the positive side, people seem to be very happy with Famous' claim responses!

my old roommate's S15 was insured with famous (via a broker) & had a single car accident not long after insuring it. Famous paid up close $10000 to fix the car quite quickly.

after looking at the repsonses in this thread & my own experiences, Famous seems to be a good company in terms of pricing & claims (the important parts) but just a little lacking with replys/admin...

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