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  • 2 weeks later...
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I have just had issues with this importer myself!!

My thread

Hopefully this guy starts losing business!!

sorry to hear u having same drama as me with this dodgy seller, i have lodged a formal complaint with Victorian Civil and Administrative Tribunal and thereafter will take it to small claims tribunal if need be, if a satisfactory outcome is not achieved, i will at least ensure he loses x10 amount he ripped me off for by trying to make a quick buck.. keep up the pm n shame so at least others sau users arent a victim

Edited by BWRGTR
  • 5 months later...

small claims? lol just call your bank and lodge a dispute under Items not received as ordered.

if the bank says nah we cant give you your money threaten with "FOS" Financial Banking Ombudsman.

anything under $500.00 the Bank should get the Money Back.

...

Oh I forgot to mention I work for FOS.

its the quickest way to get your money back.

ohhhh my bad for bringin up a dead thread.

  • 1 month later...

small claims? lol just call your bank and lodge a dispute under Items not received as ordered.

if the bank says nah we cant give you your money threaten with "FOS" Financial Banking Ombudsman.

anything under $500.00 the Bank should get the Money Back.

...

Oh I forgot to mention I work for FOS.

its the quickest way to get your money back.

ohhhh my bad for bringin up a dead thread.

Might be an Old thread, but thats a GREAT bit of advice man!

  • 2 weeks later...

This guy offering you $50 to call it even is about as close as you'll get to an admission of guilt from him I think. He's basically trying to bribe you with $50 so that you'll forget about the $420 he ripped you off. Did he think this one through properly before making such a ridiculous offer? How could he on any reasonable grounds be only $50 responsible for something which cost over $400 all told? If he honestly didn't think he did anything wrong he wouldn't (and shouldn't) have offered you a token $50 refund. This guy knows he's done something wrong and is trying to cheap his way out.

This guy offering you $50 to call it even is about as close as you'll get to an admission of guilt from him I think. He's basically trying to bribe you with $50 so that you'll forget about the $420 he ripped you off. Did he think this one through properly before making such a ridiculous offer? How could he on any reasonable grounds be only $50 responsible for something which cost over $400 all told? If he honestly didn't think he did anything wrong he wouldn't (and shouldn't) have offered you a token $50 refund. This guy knows he's done something wrong and is trying to cheap his way out.

if this is the case dont accept that offer from the merchant. it give the bank and the financial ombudsman service no right to pursue the matter as it was technically handled directly with the merchant in agreement of settlement.

may help in a situation like that

if this is the case dont accept that offer from the merchant. it give the bank and the financial ombudsman service no right to pursue the matter as it was technically handled directly with the merchant in agreement of settlement.

may help in a situation like that

is that for all states FOS ?

small claims? lol just call your bank and lodge a dispute under Items not received as ordered.

if the bank says nah we cant give you your money threaten with "FOS" Financial Banking Ombudsman.

anything under $500.00 the Bank should get the Money Back.

...

Oh I forgot to mention I work for FOS.

its the quickest way to get your money back.

ohhhh my bad for bringin up a dead thread.

is there a timeframe for the claim to be made? the small claims i lodged was with victoria office as the trader is vic based only to be told later, i will have more luck lodging in nsw (where i was living).. i didnt bother as it looked like i would be going around in a circle

This guy offering you $50 to call it even is about as close as you'll get to an admission of guilt from him I think. He's basically trying to bribe you with $50 so that you'll forget about the $420 he ripped you off. Did he think this one through properly before making such a ridiculous offer? How could he on any reasonable grounds be only $50 responsible for something which cost over $400 all told? If he honestly didn't think he did anything wrong he wouldn't (and shouldn't) have offered you a token $50 refund. This guy knows he's done something wrong and is trying to cheap his way out.

yeah, he even offered to give me a good price if i bought more stuff from him in the future, what sort of idiot will do that? as it stands, i still have the panel sitting somewhere as it looked shit when fitted.. he is a trader on sau so i posted on all his thread to warn others who may look at dealing with him and pm'd other members who posted in the thread.. its gonna cost him more than what he ripped me off for in lost business and ill make sure of that.. if it was an individual who ripped me off and not a business, i would chaulk it down to bad call, however i was dealing with a business (even a trader on here) and it had a business policy covering refund/returns, which at the end of the day was worth jack shit

if this is the case dont accept that offer from the merchant. it give the bank and the financial ombudsman service no right to pursue the matter as it was technically handled directly with the merchant in agreement of settlement.

may help in a situation like that

nope did not accept the $50 offer, pretty much told him to shove it up his ass

  • 2 weeks later...

is there a timeframe for the claim to be made? the small claims i lodged was with victoria office as the trader is vic based only to be told later, i will have more luck lodging in nsw (where i was living).. i didnt bother as it looked like i would be going around in a circle

nope did not accept the $50 offer, pretty much told him to shove it up his ass

not really a time frame. with internal bank disputes you have 60 days to make the claim. any disputes lodged after that will be declined. we have people making complaints through FOS for situations that have happened years ago, but keep in mind, those situations are generally large ones..

yeh good. mate PM Me i'll try and give you some help..

Im interested to hear how this is worked out. Cant stand dodgey bastards deliberatly ripping off people and getting away with it. Especially when they are a trader on our site

chances are if the bank resolves it, the "dodgey bastard" will still get away with it.. funds will just be reimbursed by the bank itself. it sucks i know but at least the OP is no longer out of pocket

  • 1 month later...

this has given me something to think about, i know that dodgy things can happen on eBay, but the way this has been worded, has given me a reminder of when i bought some items off a guy, i went away and asked the misses to keep the payments going each time, she forgot to do so, and as such came back to a some what angry message from the guy, but as the money had not been payed and just sat in the bank, i was able to do the remainder of the payment to him to which he was happy, but i could clearly see that to him i was doing the dodgy to him in a way.

  • 2 weeks later...

Mate, shoot me the business name of this cretin so I can be certain I won't do any business with him, and can advise mates likewise. He owes a replacement or refund. No question. You can also lodge a complaint with fair trading in Vic, and possibly even NSW. If he runs a business he has to follow the law. This would probably even fall under the trade Practices Act for misleading a customer if he has lied at all, like saying you aren't entitled to a refund or replacement, and possibly even shown a pic of the item in good nick and then sending on as damaged.

Keep on his back, and claim any extra costs as well if it comes to it. I've just had a major win over my insurance company in ACT for a rental house I have there. Storm damaged roof - hail 18 months before my current claim and they fixed it and said they would have the entire tile roof checked to ensure it was fine. Then wind storm lifted ridge cap in the current claim and they said it was due to poor maintenance. They then lied that they had a report from the roofer that said the roof was in perfect condition after the hail repair. It was BS of course as my tenant, a contract painter said the only attention they paid was to the hail damaged areas and they left, no detailed checks. I demanded the document and any others relating to that repair under Right to Information (FOI) and advised that I would have the mortar tested at a NATA test facility as the house is only 13 years old, not the 25 they alleged. I had the house built btw. So after screwing around for many months now and failing to produce the report they have folded and asked for the repair invoice to pay me. Of course they said another builder inspected the roof who said it could be due to previous hail damage, not poor maintenance so they have to cover it. I don't care that they have to pretend someone else screwed up, as long as they meet their obligation.

BTW, Tiles are shit roofing material. Colorbond all the way. Stinkin' southern builders have quoted 20K extra to do colorbond on one house I built so they didn't have to do it, yet up here in Gods country tiles cost more. Go figure that out.

Stay on his ass brother.

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