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Yes agreed...bit unfair to lynchmob based on one side of a story...from someone who believes 1 week is a massive delay (sorry OP, but that was a bad call). This stuff does happen but customers also get bees in their bonnets. Will stop contributing to the pen names now.

hahahaha funny stuff.

lots of lulz in this thread! :D

Even blind Freddy can see what you're driving at there :P

Hey why are you singling me out? Haha

Ruffels started it anyway :whistling:

FWIW i have no strong opinion on this issue, never had any paint/panel work done. As Birds said, probably not clear cut anyway

Yes agreed...bit unfair to lynchmob based on one side of a story...from someone who believes 1 week is a massive delay (sorry OP, but that was a bad call). This stuff does happen but customers also get bees in their bonnets. Will stop contributing to the pen names now.

It seems to be common practice in the import scene that "another week" is a small ask and should be given when asked. This is simply a classic example of a workshop not knowing what it means to keep a schedule or prioritize things. I understand things can get delayed but workshops these days are getting to comfortable with giving bullshit timeframes leaving the customer out of pocket/no transport for a number of days he hasnt planned for.

The car should be ready on a date that is agreed apon before the job commences, there really shouldn't be any excuses.

There's more to the workshop than just labour working on your car. There is a mile long list of intermediaries responsible for getting that job done. Consider the wait for supplies, warranty issues with previous customers, stuff ups with work on your job etc. It's unforeseeable. If it was genuinely a cash job, from my experience those panelbeaters tend to fit those jobs in between other cars.

You won't hear people coming on forums and saying how "on time" a place was with their car, unless prompted to name one...but people come on forums and start threads complaining about businesses all the time. Communication with the customer, yeah, that can certainly be improved...but the delays themselves are normal. A workshop needs your money to pay their bills, so it's in their interests to get stuff done on time. A little patience does go a long way too...customers who rush workshops often end up with a rush job! I waited nearly 2-3 months for a panel shop to repair and respray half a car...I can't fault the job they did on it.

Again, not judging your situation here, just saying that workshops get hard done by when they don't get their say in the horror story...and most customers don't understand all that's involved in running a workshop.

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