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Sean, It sounds like you have a good employer who obviously sees the value of training staff, and can see the return on that investment.

It's always amazed me the kind of dolts you see in car sales (or any kind of sales for that matter); you need to be quite intelligent, and VERY good at reading body language.

The best sales people I've come into contact with don't actually appear to "sell" at all, they seem extremely adept at engaging their customer and informing them of what it is that the customer wants.

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yes dealerships make a killing off finance and extras. i dont know how u can talk ppl into your ridiculous 20+% interest rate.

My parents bought a Holden... once... Had such a run around from their bank, that by the time they'd organised that they realised Holden Finance was offering an identical interest rate.

As a result the question is always asked at purchase time - going through the dealer can save some hassles and if it's the same interest rate why not? They're not always ridiculous 20+% interest rates.

Sean, It sounds like you have a good employer who obviously sees the value of training staff, and can see the return on that investment.

It's always amazed me the kind of dolts you see in car sales (or any kind of sales for that matter); you need to be quite intelligent, and VERY good at reading body language.

The best sales people I've come into contact with don't actually appear to "sell" at all, they seem extremely adept at engaging their customer and informing them of what it is that the customer wants.

Yep, i sure do. All the sales people here know their stuff, it's a good environment. Haha yes indeed, i used to be in direct sales (selling charities in shopping centres) and that tought me so much about selling. If my customers don't leave here with a smile then i haven't done my job EVEN if they don't buy from me.

yes dealerships make a killing off finance and extras. i dont know how u can talk ppl into your ridiculous 20+% interest rate. a dealer tried to charge my mother $1000 for window tinting. had i not been there she would of paid it, but i told them to shove it. then took the car to the same place they get it done, cost $350.as for selling cars privately, ive heard that dealer BS about putting it on the side of the rd for 6 months. i was told that by a dealer when he offered me half the cars market value. less than a week later i'd sold the car myself at full market value.

How can you quote an interest rate of 20+% interest? Are you a business manager that works for Toyota? No.. in fact our interest rates 9 times out of 10 SMASH the banks.

Ok $1000 for tinting is a joke, the boys out the back here charge $200 for all 4 windows dark as you want, that was 1 bad experience you had with a dealership and now you're going to tell everyone about how much of a rip off all car dealerships are.

its funny someone mentioned about a 1500 price drop on tyres, my friend was selling his comodore to a dealer for trade in, lowest price on carsales was 6k, dealer offered him 2500k and he got finance through the dealer, then he said ok ill pick up my 22k car at the end of the week and in that time reversed into something and broke the plastic on a rear tail light and a SMALL scratch next to that. the trade in was then reduced to 1500k. not only is the car now worth 10k but the dealer thought the need to not only make thousands on interest and the resale of his car but just to f**k him some more they made a 50 dollar second hand tail light and a 10 dollar touch up pen turn into a grand.

i bought my 88 camry 4 years ago for 3700 FROM A DEALER and sold it this year for 2500.

i HATE dealers and never go into car yards, just from personal experiences.

btw cracker of a thread, very entertaining.

How can you quote an interest rate of 20+% interest? Are you a business manager that works for Toyota? No.. in fact our interest rates 9 times out of 10 SMASH the banks.

Ok $1000 for tinting is a joke, the boys out the back here charge $200 for all 4 windows dark as you want, that was 1 bad experience you had with a dealership and now you're going to tell everyone about how much of a rip off all car dealerships are.

I'd be willing to bet everyone has had a bad dealer experience, and it tends to sour people until they have a good experience.

Anyone paid for "Paint Protection"?

A VW dealer in Parramatta tried to charge my mum a fee ($50) to screw her numberplates on to her brand new Golf. :blink:

I was with her when the Salesman tried this one on; would you like to guess where I told him to go? :whistling:

And this is a dealer that supposedly prides itself on their "Premium" service...

Getting a little off topic now.

Yep, that's why i'm edgy about saying what i do because everyone just thinks the worst. Especially seeing shit on ACA about the dodgy used car guys in Sydney that turn back odo clocks then run away when they get caught.

Way way way off topic Dale haha

Lol, dealer bashing isn't really sport anyway...

One of the test pilots for my 180B decided to drop a bit of a skid (he did ask first) and the car stalled as he stepped off the clutch at 6000rpm.

"Errr, there's something wrong with the clutch, we'll have to negotiate"- Why don't you try again then?

7000rpm this time, a little chirp then stalled again; "Errr, see? I told you there's something wrong, how much you gonna take off the price?"- Um, Nothing.

Extricated Captain Stupid from the harness, and swapped seats.

Started the car, stepped off it at 7000rpm, slingshotted (well, relatively anyway) down the street, into second, still spinning hard, into third, a solid chirp.

It helps if you select 1st gear instead of 3rd mate; I thought you said you could drive a manual?

You guessed it;

Dickhead.

I must've had 30 odd people at least come & look at this particular car before I got a sale.

Had easily another 60 people ring about it, and then promise that they were coming to have a look; with probably 40-50 no-shows.. I developed a 6th sense for the ones that would never show. Which was basically everyone...

It's the one car I wish I'd never sold; I kick myself about once a week. Seriously hard to come by now.

Test drove a 130i from a dealer once. Asked the sales person if I could do a burnout to see if it spun nice and clean with no axle tramp. She said no problems. Same deal with a 350Z. No worries. BMW sales chick was ace. Nissan guy just couldn't have cared less.

some funny posts in here, but also some stupid ones.

people whinging about the trade in values, what do yo expect? they are a business. they aren't going to pay you market value for a car and then sell it for $50 more. they generally have someone spend a reasonable amount of time cleaning the car, checking it over, etc. this costs money, even if it's just a member of staff. plus they have to offer waranties these days on all cars they sell. so of course they are going to put the price up a bit to cover any possible issues. then there is the fact that there is a good chance that the salesman is going to spend a fair amount of time trying to sell the car, and then doing all the paperwork for it. so they have to make enough from the car to cover all the time spent on it (averaged out of course, as some cars will sell quicker than others). plus the running costs of the car yard (electricity, rent, etc, and any interest they may pay on finance they have on the stock in the yard that they have bought). having said that though, a fella at work got a great trade in price on is ford courier ute. about double what he was planning on selling it for privately. when he told me how much they offered i told him that i hope he signed the contract before they changed their minds, lol.

as for paying cash to get a lower price, generally this helps get a lower price if it saves them any fees from other transaction types (not much these days), or if they are going to dodge it through the books (much more common a few decades ago). but generally what gets you a better price is the phrase "cash, no trade". if you aren't trading in a car then you will often get a better price as they don't have to go through the hassle offloading another car.

the funny thing about the "can you do it any cheaper if i pay cash" one is that we get it at work (not selling cars), and then people will put out their eftpos card and think that is the same as paying cash. sorry folks, it isn't. we still have to pay a small amount of fees on an eftpos transaction, and originally that whole point of cheaper for cash was so people could dodge the figures. hard to do that with an eftpos transaction record. but these days there isn't much point dodging the books, especially if you plan on trying to sell the business at any point in the future. bit hard to get someone to believe you if you say that while the figures may show that the business is struggling, you are actually taking a heap of cashies. what you saved in tax you will more than lose in the value of the business. but i've gone a bit off topic.

to anyone that gets the "what's your best price?" messages, simply reply back with a higher price than you are advertising it for. when they then respond saying "that's higher than your asking price" you can say "that's the best price for me"

Test drove a 130i from a dealer once. Asked the sales person if I could do a burnout to see if it spun nice and clean with no axle tramp. She said no problems. Same deal with a 350Z. No worries. BMW sales chick was ace. Nissan guy just couldn't have cared less.

That's great, i used to work for Ford in new cars and my sales manager would always say to take it easy on test drives in the GT's and GT-P's but i'd always get on the drive and let the customer hammer it.

Test drove a 130i from a dealer once. Asked the sales person if I could do a burnout to see if it spun nice and clean with no axle tramp. She said no problems. Same deal with a 350Z. No worries. BMW sales chick was ace. Nissan guy just couldn't have cared less.

That's great, i used to work for Ford in new cars and my sales manager would always say to take it easy on test drives in the GT's and GT-P's but i'd always get on the drive and let the customer hammer it.

I would imagine this would very much depend on the salespersons judgement of the individual.

Never had any issues handing out a bit of punishment on a test drive; but I've always asked first.

Of course yes, if it was a person that i had qualified right that was looking to be a "tyre kicker" i wouldn't let them touch the keys. Other buyers that i deem to be a series buyer i would let drive the car harder than normal, but i wouldn't let them thrash it and put our lives at risk.. probably shouldn't have written "hammer" in my last post

My Anecdotes over the decades...

1) There was a time when most adverts were linked with a land line - you know - the receiver has a hard casing.

Anyway, when someone called up with one of those 'half-price-offers', I'd say, "Hello" - "Hello" - "Hello" as if I couldn't hear. Then when the sucker was yelling his offer (by this stage)(obviously with his ear flush with the receiver), I'd then smash my receiver on my desk or kitchen bench (or any sort of hard surface), a few times > gives them the hint that 'half-price-offers' are damn-well rude if they haven't even seen the car!

2) As a buyer in a car yard once, I started to inspect a car from underneath the rear. Two salesmen walked up behind me, and instead of introducing themselves, one remarked to the other with a guffaw, "He's looking at the wrong end". I immediately got out from under the car and said to the nearest dude with a bright red tie, "Hi, my name's Terry". That salesman said, "Hi, my name's...". And I interjected by saying, "You need a wash - you stink" > walked off

3) I gave up advertising with the Trading Post after it seemed to be invaded by advertisers and buyers from the middle-east. I gave up, because callers became more abrupt. They had no respect for my wife if she answered. They'd try and 'soften me up' with ridiculous offers - only to have probably the real buyer (-their friend), call up with a 'more reasonable' offer but still 30% off the asking price.

4) A lovely looking young lady came to my clinic to quit smoking. On taking her name down, I noticed it was Greek and asked from which part of Greece her family was from. She announced that she had a Greek father and a Lebanese mother. At her final session, she said she was late because her car was on its last legs & needed to be replaced. After the session was over, I asked if she had Lebanese friends in the car industry who could help her out; to which she retorted, "Oh no! I'd never buy from a Leb". Anyway, despite stereotypes, I've bought a Mazda 929 (Roselands), an XR6 (Chipping Norton) and a Prelude VTiR (Punchbowl) from middle eastern people - a couple of them Lebs. I don't like to stereotype - but I check for 'cut 'n shut' - and I've seen a couple.

Lol great thread.

When i sold my previous motor i had someone persistently ask if they could pay less than half, register it in their name with the promise to come back "next month" from a different city to pay rest off. I mean really? I was tempted to ask if they wanted to f*ck the cat while they were at it.

That put the half price offers by people texting me without having seen the car in perspective.

I asked to see one clowns licence, he said "Why I have a licence, I drove here in that car", Umm yes but you could be driving that car unlicensed. . Well im not showing you. .

Thanks for your time, see you. . .

Where do they come from Jules?

Dickheads...

Not sure, but I suspect Sydney is full of them, everyone wants to buy a car for a price no where near it's worth, do they think that anyone selling a second hand car is a Meth addict and needs a few more bumps

This clown saw mine offered stuff all then said he had another to see, I get e-mail from the other seller telling me the clown said I was selling mine for half to get rid of it, it's good to see someone has integrity. . sadly its not a buyer. .

I'm selling mine for an excellent price but even that is not enough, next clown that comes to see it I want a price first, not wasting time and fuel to get a $8k offer. .

Dickheads indeed. .

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