Just had car sprayed.. Am I being Too Picky?

SKY031 · June 15, 2004

OK.. the car is booked in for next month... when they have finished "fixing" it, take someone along with you when you go to pick up the car, make sure you both give the car a really good going over before you drive the car out of there.

(generally other people have a knack of spotting things that you may over look )

good luck with it.

Merli · June 15, 2004

As long as you're happy... I wouldn't be happy with being fobbed off for another month

Cubes · June 15, 2004

yer not really happy about it but I said book me in for a time when I can get the free loan car. Thats the date they gave me.

EnricoPalazzo · June 15, 2004

Sorry to hear Joel. Id go down there still to show them the bad things, especially the scrathches, cos maybe in a months time when u bring it there, they might tell u u did the scratches, which is bs. So id go there and point out how unhappy u r. Can u PM me the workshop thanks.

Cubes · June 15, 2004

Found a few more problems.

The GTS badges are positioned differently. Stepping back you can see the mark where they previously were. Like edges of the paint.

[ant] · June 15, 2004

f*ck dude id just go there and show em everything and make them take a note of everything too so they dont miss anything u want fixing. they should be fixing it now and paying for a loan car for you while they do it too but yeh i would have gone there and showed them the problems in person myself to show how angry you are about it. i mean they had the car for ages already just to deliver a sub-standard job, so i dont think its unreasonable of you to want it fixed ASAP. problem is you cant go sortof threatening them if your going to have them fixing it i spose.

Cecam · June 15, 2004

Personally I'd be pissed if I paid $2K for that workmanship, let alone four grand.

Had quite a few cars resprayed recently, final coats in the shop by a pro, with the prep and first coats in the garage, and the turn around time was more like a couple of days and good job. Little bit different for me as I know how to prep the cars and deal with runs if they occur (just flat them back and give them a good cut, thats all they will do on yours I'm sure).

Most places want the car out as soon as possible, floor space is valuable, weird they deal in months and not days. Something doesn't sound right there, do they only have a part time painter or something??

Good luck on the job done right next time round...

Merli · June 15, 2004

Joel, I agree with the distinct possibility of them turning around in a month's time and saying "nah mate.. those scratches weren't there when we painted it, you must have scratched it during this last month"...

I would firstly take date stamped photos of everything... don't be afraid to take a few rolls of film or fill up several memory cards full...

Secondly, get a witness and goto the shop again and point every single thing out to the manager there and get him to write them all down and give you a signed photocopy of the list.

Good luck dude... You're talking about $4000 here, it's not a trivial issue.

NRB · June 15, 2004

Merli, I wouldn't use digital media - I'd be taking the photos on 35mm and having them processed immdiately with a "summary" print showing all shots on the roll. This will have a date stamped on it, and you'll have an hard copy receipt too. Then it's difficult for them to say the scratches were made "in the last month". If you're really concerned, you can take digital shots, print several pictures onto a page, fold up the page and seal with scotch tape, and mail it to yourself. That way there's a franking stamp that's dated by Australia Post.

Steve · June 15, 2004

Joel, it may be worth taking the car to another shop and getting a quote to repair - then go and see them and tell them you want it done in a week, or else you will be going to consumer affairs/fair trading.

It may also be worth getting the place you get to quote the repair to quote a full respray - may give you a bit of ammo if you need to take things further.

My only concern would be if you let them fob you off for a month, they may then extend it for a customer with 'new cash'. Then it is possible you wont get the car back for weeks, as it took them a while in the first place.

Very poor form, good luck. Oh and if you want a good place to go and get a quote - he does excellent work - go and see SAS paint and panel at the end of south terrace wingfield.

Also, viva garage has a contact that will do a full single colour respray (tape up, not remove windows) for less than 2K - my mate had some word done there and it came up nice.

I can get their details if you want

good luck mate.

Terreto · June 15, 2004

$4000 spent, 2 months of hassles, your pride and joy messed up and now 1 month to fix it (hopefully)!!!? Man, bend over baby cos here it comes!

It's not good enough, I feel for ya but you gotta put your foot down dude.

Merli · June 15, 2004

Merli, I wouldn't use digital media - I'd be taking the photos on 35mm and having them processed immdiately with a "summary" print showing all shots on the roll. This will have a date stamped on it, and you'll have an hard copy receipt too. Then it's difficult for them to say the scratches were made "in the last month". If you're really concerned, you can take digital shots, print several pictures onto a page, fold up the page and seal with scotch tape, and mail it to yourself. That way there's a franking stamp that's dated by Australia Post.

Yep... shooting film would be the best bet in this scenario...

Bl4cK32 · June 16, 2004

Popped down to the Paint shop today with another bloke on this forum. Maxx.

Went over the car and pointed bits out, he is going to fix them up. He seems to think he will be able to get the bad orange peel, dry & runs out by buffing or something.. Only time will tell.

I've spoke to my insurance company and they are ready to pounce so to speak. If worse comes to worse they will send me to another paint shop and that paint shop will bill the current paint shop. Not sure how it works for the other 3/4 of the car that I paid for though.

While I was there I showed them the Airconditioner.. He asked me to come back at 4pm. So I did.

He hooked it back up to the pressure guages and had a look at it. He said.. Oh your Compressor sounds strange, sounds like it is stuffed.

I'll have to drain everything out and fill it back up again.

Not happy with that I passed through another Aircon place that in the passed worked on my cars.

Instantly he said "Holy shit, I've never seen so much water in a system"

I had a look and sure enough the receiver drier has heaps of bubble type looking things in it.

He said what is happening is the Compressor is turning and the water is causing the compressor to hydraulic (water doesn't compress) where it immediately turns back off.

He has disconnected the AC compressor and told me to get the water out ASAP and replace the receiver drier.

He said to get on to my insurance company and give them his details so they can contact him should things go sour.

Cubes · June 16, 2004