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Site Is Really Slow.

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The Mafia Grand Master

The Mafia

Posted
Posted (edited)

Hi

I work in a large IT department and I am also very IT orientated so I've looked into this thoroughly. Viewing the site from home or work I've noticed its extremely slow.

Work has a 2mbit up and 2mbit down, and home has 8mbit down and 384k up.

Both browse the site at the same speed.

Is it because we are hosted overseas or are there other reasons?

Thanks

Jono

Edited by The Mafia
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https://www.sau.com.au/forums/topic/185350-site-is-really-slow/
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funkymonkey Grand Master

funkymonkey

Posted
Posted

start -> run -> type in "cmd", press "OK" -> in the command prompt type in "tracert www.skylinesaustralia.com"

you shoudl get something like...

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

E:>tracert www.skylinesaustralia.com/

Tracing route to www.skylinesaustralia.com/ [208.67.219.137]
over a maximum of 30 hops:

 1	 2 ms	 1 ms	 1 ms  <edit: hehe can't go givin that away>
 2	72 ms	89 ms	71 ms  <snip>
 3	83 ms	73 ms	75 ms  <snip>
 4	78 ms   207 ms   206 ms  59.154.14.81
 5   274 ms   283 ms   298 ms  g11-1.core01.lax04.atlas.cogentco.com [154.54.12.225]
 6   277 ms   281 ms   284 ms  p1-0.core02.lax01.atlas.cogentco.com [154.54.2.237]
 7   292 ms   291 ms   293 ms  p12-0.core01.lax01.atlas.cogentco.com [66.28.4.241]
 8   294 ms   331 ms   291 ms  p14-0.core01.sjc01.atlas.cogentco.com [66.28.4.74]
 9   293 ms   295 ms   294 ms  p4-0.core01.sfo01.atlas.cogentco.com [66.28.4.93]
10   289 ms   290 ms   290 ms  p10-0.core01.sjc04.atlas.cogentco.com [66.28.4.230]
11   356 ms   289 ms   288 ms  v3801.na22.b003123-1.sjc04.atlas.cogentco.com [38.20.33.242]
12   292 ms   292 ms   321 ms  38.104.140.46
13   288 ms   289 ms   288 ms  208.67.219.137

Trace complete.

The Mafia Grand Master

The Mafia

Posted
  • Author
Posted (edited)

lol funky, I know how to do a tracert, but thanks :mellow:

Here it is:

C:\>tracert www.skylinesaustralia.com

Tracing route to www.skylinesaustralia.com [209.62.28.18]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms **** [10.0.0.1]

2 70 ms 69 ms 69 ms loop0.lns3.bne4.internode.on.net [150.101.0.0]

3 69 ms 82 ms 73 ms gi0-3.cor1.bne4.internode.on.net [150.101.0.0]

4 269 ms 367 ms 269 ms pos2-2.bdr1.syd7.internode.on.net [150.101.180.29]

5 269 ms 270 ms 269 ms pos4-1.bdr1.sjc2.internode.on.net [203.16.213.49]

6 * 296 ms 297 ms ge-3-7.r02.snjsca04.us.bb.gin.ntt.net [129.250.11.97]

7 297 ms 296 ms 297 ms ae-2.r21.snjsca04.us.bb.gin.ntt.net [129.250.4.9]

8 281 ms 295 ms 280 ms as-0.r20.lsanca03.us.bb.gin.ntt.net [129.250.4.97]

9 280 ms 301 ms 280 ms ae-0.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.34]

10 342 ms 342 ms 366 ms as-0.r21.hstntx01.us.bb.gin.ntt.net [129.250.3.122]

11 318 ms 322 ms 322 ms ae-0.r20.hstntx01.us.bb.gin.ntt.net [129.250.3.24]

12 344 ms 344 ms 348 ms xe-4-1.r03.hstntx01.us.bb.gin.ntt.net [129.250.2.229]

13 342 ms 399 ms 340 ms ge-9.ev1.hstntx01.us.bb.gin.ntt.net [129.250.11.134]

14 343 ms 341 ms 338 ms gphou2-209-85-0-105.ev1servers.net [209.85.0.105]

15 340 ms 344 ms 341 ms www.skylinesaustralia.com [209.62.28.18]

Trace complete.

The entire trace took about 20 seconds to complete. Thats a lot longer than any other trace.

What are your thoughts?

Edited by The Mafia
The Mafia Grand Master

The Mafia

Posted
  • Author
Posted (edited)

Here is another - worse too

Tracing route to www.skylinesaustralia.com [209.62.28.18]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ***** [10.0.0.1]

2 97 ms 83 ms 69 ms loop0.lns3.bne4.internode.on.net [150.101.0.0]

3 137 ms 217 ms 245 ms gi0-3.cor1.bne4.internode.on.net [150.101.0.0]

4 270 ms 304 ms 272 ms pos2-2.bdr1.syd7.internode.on.net [150.101.180.29]

5 298 ms 282 ms 284 ms pos4-1.bdr1.sjc2.internode.on.net [203.16.213.49]

6 302 ms 296 ms 295 ms ge-3-7.r02.snjsca04.us.bb.gin.ntt.net [129.250.11.97]

7 297 ms 341 ms 296 ms ae-2.r21.snjsca04.us.bb.gin.ntt.net [129.250.4.9]

8 300 ms 287 ms 291 ms as-0.r20.lsanca03.us.bb.gin.ntt.net [129.250.4.97]

9 281 ms 281 ms 331 ms ae-0.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.34]

10 368 ms 410 ms 376 ms as-0.r21.hstntx01.us.bb.gin.ntt.net [129.250.3.122]

11 322 ms 321 ms 321 ms ae-0.r20.hstntx01.us.bb.gin.ntt.net [129.250.3.24]

12 359 ms 422 ms 348 ms xe-4-1.r03.hstntx01.us.bb.gin.ntt.net [129.250.2.229]

13 341 ms 344 ms 342 ms ge-9.ev1.hstntx01.us.bb.gin.ntt.net [129.250.11.134]

14 348 ms 350 ms 344 ms gphou2-209-85-0-105.ev1servers.net [209.85.0.105]

15 339 ms 339 ms 344 ms www.skylinesaustralia.com [209.62.28.18]

Trace complete.

Edited by The Mafia
funkymonkey Grand Master

funkymonkey

Posted
Posted

lol whoops, glossed over the "i'm in IT" bit.

hmm that's a bit odd. I've got a couple of other sites hosted with EV1 in a different datacentre (I think), can you do a tracert on www.j-spec.com.au ? just want to see if its across the board for EV1 (thePlanet) servers

The Mafia Grand Master

The Mafia

Posted
  • Author
Posted

C:\>tracert www.j-spec.com.au

Tracing route to www.j-spec.com.au [67.15.56.51]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms [10.0.0.1]

2 116 ms 69 ms 134 ms loop0.lns3.bne4.internode.on.net [150.101.0.0]

3 75 ms 69 ms 69 ms gi0-3.cor1.bne4.internode.on.net [150.101.0.0]

4 269 ms 328 ms 316 ms pos6-0.bdr1.syd7.internode.on.net [203.16.212.25]

5 341 ms 269 ms 305 ms pos2-0.bdr1.sjc2.internode.on.net [203.16.213.41]

6 270 ms 269 ms * ge-3-7.r02.snjsca04.us.bb.gin.ntt.net [129.250.11.97]

7 270 ms 269 ms 299 ms ae-2.r21.snjsca04.us.bb.gin.ntt.net [129.250.4.9]

8 253 ms 253 ms 256 ms as-0.r20.lsanca03.us.bb.gin.ntt.net [129.250.4.97]

9 257 ms 253 ms 253 ms ae-0.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.34]

10 420 ms 343 ms 315 ms as-0.r21.hstntx01.us.bb.gin.ntt.net [129.250.3.122]

11 317 ms 324 ms 367 ms xe-4-1.r04.hstntx01.us.bb.gin.ntt.net [129.250.2.231]

12 280 ms 294 ms 287 ms ge-6.ev1.hstntx01.us.bb.gin.ntt.net [129.250.10.190]

13 294 ms 289 ms 289 ms gphou-66-98-241-29.ev1servers.net [66.98.241.29]

14 315 ms 315 ms 318 ms gphou-66-98-240-123.ev1servers.net [66.98.240.123]

15 285 ms 394 ms 279 ms ev1s-67-15-56-51.ev1servers.net [67.15.56.51]

Trace complete.

C:\>

The Mafia Grand Master

The Mafia

Posted
  • Author
Posted

this is getting REALLY bad.

From clicking on my SAU shortcut, it takes 22 seconds to completely load http://www.skylinesaustralia.com/forums

And it takes forever to reply to a topic when you select reply.

Any more idea on why the site is really slow? Its not my internet connection - I'm downloading at 800k sec, and every other site I connect to is about 100 times faster, most in the US too.

funkymonkey Grand Master

funkymonkey

Posted
Posted

we've moved servers to the US (previously the SQL data was hosted in Australia and the image server was in the US), which means there's more hops than there used to be with the old server.

ATM, we're hosting with EV1/theplanet, who are supposed to have one of the biggest backbones in the US, but it'll still be a tad delayed as the server's running at max load and because of the number of hops.

Crash. Enthusiast

Crash.

Posted
Posted
C:\>tracert www.skylinesaustralia.com

Tracing route to www.skylinesaustralia.com [209.62.28.18]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms **** [10.0.0.1]

2 70 ms 69 ms 69 ms loop0.lns3.bne4.internode.on.net [150.101.0.0]

3 69 ms 82 ms 73 ms gi0-3.cor1.bne4.internode.on.net [150.101.0.0]

4 269 ms 367 ms 269 ms pos2-2.bdr1.syd7.internode.on.net [150.101.180.29]

5 269 ms 270 ms 269 ms pos4-1.bdr1.sjc2.internode.on.net [203.16.213.49]

6 * 296 ms 297 ms ge-3-7.r02.snjsca04.us.bb.gin.ntt.net [129.250.11.97]

7 297 ms 296 ms 297 ms ae-2.r21.snjsca04.us.bb.gin.ntt.net [129.250.4.9]

8 281 ms 295 ms 280 ms as-0.r20.lsanca03.us.bb.gin.ntt.net [129.250.4.97]

9 280 ms 301 ms 280 ms ae-0.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.34]

10 342 ms 342 ms 366 ms as-0.r21.hstntx01.us.bb.gin.ntt.net [129.250.3.122]

11 318 ms 322 ms 322 ms ae-0.r20.hstntx01.us.bb.gin.ntt.net [129.250.3.24]

12 344 ms 344 ms 348 ms xe-4-1.r03.hstntx01.us.bb.gin.ntt.net [129.250.2.229]

13 342 ms 399 ms 340 ms ge-9.ev1.hstntx01.us.bb.gin.ntt.net [129.250.11.134]

14 343 ms 341 ms 338 ms gphou2-209-85-0-105.ev1servers.net [209.85.0.105]

15 340 ms 344 ms 341 ms www.skylinesaustralia.com [209.62.28.18]

Trace complete.

Tracing route to www.skylinesaustralia.com [209.62.28.18]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ***** [10.0.0.1]

2 97 ms 83 ms 69 ms loop0.lns3.bne4.internode.on.net [150.101.0.0]

3 137 ms 217 ms 245 ms gi0-3.cor1.bne4.internode.on.net [150.101.0.0]

4 270 ms 304 ms 272 ms pos2-2.bdr1.syd7.internode.on.net [150.101.180.29]

5 298 ms 282 ms 284 ms pos4-1.bdr1.sjc2.internode.on.net [203.16.213.49]

6 302 ms 296 ms 295 ms ge-3-7.r02.snjsca04.us.bb.gin.ntt.net [129.250.11.97]

7 297 ms 341 ms 296 ms ae-2.r21.snjsca04.us.bb.gin.ntt.net [129.250.4.9]

8 300 ms 287 ms 291 ms as-0.r20.lsanca03.us.bb.gin.ntt.net [129.250.4.97]

9 281 ms 281 ms 331 ms ae-0.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.34]

10 368 ms 410 ms 376 ms as-0.r21.hstntx01.us.bb.gin.ntt.net [129.250.3.122]

11 322 ms 321 ms 321 ms ae-0.r20.hstntx01.us.bb.gin.ntt.net [129.250.3.24]

12 359 ms 422 ms 348 ms xe-4-1.r03.hstntx01.us.bb.gin.ntt.net [129.250.2.229]

13 341 ms 344 ms 342 ms ge-9.ev1.hstntx01.us.bb.gin.ntt.net [129.250.11.134]

14 348 ms 350 ms 344 ms gphou2-209-85-0-105.ev1servers.net [209.85.0.105]

15 339 ms 339 ms 344 ms www.skylinesaustralia.com [209.62.28.18]

Trace complete.

C:\>tracert www.j-spec.com.au

Tracing route to www.j-spec.com.au [67.15.56.51]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms [10.0.0.1]

2 116 ms 69 ms 134 ms loop0.lns3.bne4.internode.on.net [150.101.0.0]

3 75 ms 69 ms 69 ms gi0-3.cor1.bne4.internode.on.net [150.101.0.0]

4 269 ms 328 ms 316 ms pos6-0.bdr1.syd7.internode.on.net [203.16.212.25]

5 341 ms 269 ms 305 ms pos2-0.bdr1.sjc2.internode.on.net [203.16.213.41]

6 270 ms 269 ms * ge-3-7.r02.snjsca04.us.bb.gin.ntt.net [129.250.11.97]

7 270 ms 269 ms 299 ms ae-2.r21.snjsca04.us.bb.gin.ntt.net [129.250.4.9]

8 253 ms 253 ms 256 ms as-0.r20.lsanca03.us.bb.gin.ntt.net [129.250.4.97]

9 257 ms 253 ms 253 ms ae-0.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.34]

10 420 ms 343 ms 315 ms as-0.r21.hstntx01.us.bb.gin.ntt.net [129.250.3.122]

11 317 ms 324 ms 367 ms xe-4-1.r04.hstntx01.us.bb.gin.ntt.net [129.250.2.231]

12 280 ms 294 ms 287 ms ge-6.ev1.hstntx01.us.bb.gin.ntt.net [129.250.10.190]

13 294 ms 289 ms 289 ms gphou-66-98-241-29.ev1servers.net [66.98.241.29]

14 315 ms 315 ms 318 ms gphou-66-98-240-123.ev1servers.net [66.98.240.123]

15 285 ms 394 ms 279 ms ev1s-67-15-56-51.ev1servers.net [67.15.56.51]

Trace complete.

1st trace

4 269 ms 367 ms 269 ms pos2-2.bdr1.syd7.internode.on.net [150.101.180.29]

2nd trace

3 137 ms 217 ms 245 ms gi0-3.cor1.bne4.internode.on.net [150.101.0.0]

3rd trace

2 116 ms 69 ms 134 ms loop0.lns3.bne4.internode.on.net [150.101.0.0]

4 269 ms 328 ms 316 ms pos6-0.bdr1.syd7.internode.on.net [203.16.212.25]

From what i can see you seem to be running into problems with the internode host...

Is this a problem that has only recently started happening, where it was fine before??? Or its always been like this??? Are you using the same ISP at work?

Can you try a tracert on www.disney.com and see what that returns....

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