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Big Thanks To Dan At Elite Racing Developments

R33_Rob

By R33_Rob,
in Queensland

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R33_Rob Proficient

R33_Rob

Posted
Posted

Hi Guys,

Just would like you to share a quick story with you.

A few weeks ago my car was parked outside my work when someone from an adjacent building put the tray of their Holden ute through the A pillar and windscreen of my R33 GTST.

My car was towed to the assessment centre then panel beater to repaired.

Due to the lack of initiative from the panel beater, they could not find a replacement part to use in my car.

Apparently it was only possible to get this item from Japan and it would take up to 6 weeks before they even placed the order.

I was given an estimated 3 month wait before my car would be back on the road.

Filled with rage I called Dan for some help ( who has been the only mechanic that has worked on my car since my ownership.)

Within 15 minutes Dan had sourced and priced the part from 4 different places in Melbourne.

Dan then proceeded to call the panel beater and helped arrange the item to be shipped up to Brisbane.

9 days later my car was back on the road. This is one of the many examples of how Dan continuously exceeded expectations and has gone above and beyond customer service.

Without Dan's help my car would still be sitting at the panel beater waiting for them to order the part.

A huge thanks to ERD, Dan i look forward to seeing you soon.

maclarenf1 Experienced

maclarenf1

Posted
Posted
When i see him in the next few weeks to install my coilovers he is getting a bottle of his favourite whiskey.

ERD is located in Alexandra Hills - www.erd.com.au

Cool

i got there website through google too, but note that the contact us page does not give an actual address and only gives a feedback form.

i just want to calculate the distance and will go there to do servicing as well, if not too far

i am in tingalpa (southside)

Strik3r Experienced

Strik3r

Posted
Posted
When i see him in the next few weeks to install my coilovers he is getting a bottle of his favourite whiskey.

ERD is located in Alexandra Hills - www.erd.com.au

Scotch not whiskey. Dan is a Scotch man ;) And yes, he is the best. Is dan, is good.

Strik3r Experienced

Strik3r

Posted
Posted
Cool

i got there website through google too, but note that the contact us page does not give an actual address and only gives a feedback form.

i just want to calculate the distance and will go there to do servicing as well, if not too far

i am in tingalpa (southside)

Its worth the drive. Use the contact form if you have any questions and he'll get back to you within a day or 2.

Revhead Grand Master

Revhead

Posted
Posted
Cool

i got there website through google too, but note that the contact us page does not give an actual address and only gives a feedback form.

i just want to calculate the distance and will go there to do servicing as well, if not too far

i am in tingalpa (southside)

He doesn't advertise a street address (it's also his house) but if you pick anywhere in Alexandra Hills it should give you a rough indication of distance.
The Dan Grand Master

The Dan

Posted
Posted

Thanks Rob. I just like to make sure people get looked after.

You don't need to get me anytyhing, or if you do, at least sit down and share it with me

Correction Gervase: Scotch is Whiskey. Glenfiddich is not Scotch :P Caol Ila, Glenmorangie, Talisker and Arberlour are Scotches, Glenfiddich is what you drink once you have the better taste of something else before it.

Col-GTSX Grand Master

Col-GTSX

Posted
Posted
Correction Gervase: Scotch is Whiskey. Glenfiddich is not Scotch :D Caol Ila, Glenmorangie, Talisker and Arberlour are Scotches, Glenfiddich is what you drink once you have the better taste of something else before it.

With that sort of taste in mind, I guess a 6 pack of pre-mix jonnie walker cans is out of the question... :P

pear Mentor

pear

Posted
Posted
With that sort of taste in mind, I guess a 6 pack of pre-mix jonnie walker cans is out of the question... :stupid:

I'm not so sure... it's good to see the look on his face when he's offered a pre-mix. (or a bourbon) :D

+1 for the comments above. very helpful and service above and beyond

Midnight Madness Contributor

Midnight Madness

Posted
Posted

Actually, Glenfiddich is Scotch/Whisky. - Scotch just means it was made & distilled in Scotland.

Scot's also spell Whisky without the 'e' rather than Whiskey like everyone else.

And ERD sounds cool, i might check it out next time :P I hear nothing but good reviews from everyone.

chubs Community Regular

chubs

Posted
Posted

definately sounds like some good help. just checked out there web site and think i shall be taking my 33 there soon for its service. any idea how much it would be for a service and to give the engine a once over to make sure all is well?

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