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only have to give a refund if it is faulty within 21 days of purchase...after that it is either replacement or repair...depending on the warranty provided by the company...so a small appliance that has say a 1 year warranty....if it breaks within 21 days then the customer can have a refund. after 21 days...swapover or store credit...

something like a washing machine, tv...espensive stuff.....after 21 days it is repair...through the service agent.

all depends on the warranty provided by the company as to whether its in store replacement....or repair...

also depending how we feel we may take some stuff back after 21 days if we know we can get our money back from the company....but depends on the customers attitude and how i or whoever else feels.

only have to give a refund if it is faulty within 21 days of purchase...

yeah that's what I meant pretty much - "out of the box" faulty

On a similar note, I know someone at the moment who bought a fridge from Harvey Norman and it arrived with dents. They've refused to compensate her (ie. in the same way you'd normally get a pretty good discount if you bought a "scratch and dent" whitegood). They've only said that they'll replace the fridge but they have none in stock and and a new one could take weeks or months and in the meantime she's not allowed to keep the dented one. So she would have to go with no fridge :(

Moral of the story, Harvey Norman are wankers :)

yeah ive heard alot of bad stories from harveys. customers complaining about them not having items in stock...not being able to buy across departments (eg buy a computer and a fridge at the same time) etc etc etc.

your friend...i would say her best bet would be to try get a swapover and chose another...i figure she probly wouldn't wana but if she needs a fridge then she needs a fridge. usually a order should only take max of two weeks so yeah.

in terms of being compensated with a discount or something...thats understandable that they wont...but weeks or months is a bit of a joke.

yeah a DOA is a refund. Slightly damaged anything should be heavy discount. A faulty one should be Repair or Replace.

Buy a slushie when you want one - screw buying a spesh machine. Oh! you can get burboun ones at the Nats. How bout a Magic Bullet on high if you really want home made.

Have I cross threaded here?? Slushie or fridge...cant remember....

Edited by Sinista32
sin mate I am sure we can buy a cheap one, use it for JD sulshies then give it back, just dont tell them about the DJ that went through it

I JD slushied about 3am :P

I dont want to here the word slushie for the rest of today!!!

I watched a game of Slamball at the club this week (I think it was Fox) and it was great to watch. I would like to see more of it, especially the faceoffs where they smash their opponent into the hoop board (Im certain there is a correct word for that board, but I'm a netballer and don't know much about basketball)

http://au.youtube.com/watch?v=k4DX4re0AEw

Thats' very cool indeed. I think we in the ACT could manage somethin BIG!!!

It's very cool driving with heaps of lines. Checking out the cars and chatting with the owners. There is so many lines in Canberra that aren't on SAU.

I'd like to do a bit of OZ.

EDIT: If there is 2 or 3 others that could get a few weeks (2-4) off in late Feb early March 09 :D

Edited by Sinista32
I watched a game of Slamball at the club this week (I think it was Fox) and it was great to watch. I would like to see more of it, especially the faceoffs where they smash their opponent into the hoop board (Im certain there is a correct word for that board, but I'm a netballer and don't know much about basketball)

http://au.youtube.com/watch?v=k4DX4re0AEw

Best contact sport ever :D

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