Cant Login On Mobile Version

[r32-25t]

hi

every time I try to use my mobile with sau it has me logged out and when I put my log in details in it accepts them and goes back to the forum main page but when you check it hasn't actually logged me in

cheers brett

[PranK]

Do you have the latest version available?

[Robzilla32]

Happens to me periodically on Android but clearing the cache fixes it

[Trex]

he probably means on safari, same thing happening here

[PranK]

brett, are you talking about safari? Or the app?

[PranK]

And, for all of you having problems, when did they start ? (approx)

[Robzilla32]

Periodically since I installed the app last year but hasn't happened for a while now that I think about it.

[Trex]

And, for all of you having problems, when did they start ? (approx)

4:20 yesterday afternoon.

[PranK]

Periodically since I installed the app last year but hasn't happened for a while now that I think about it.

Ok, so you have problems in the app but not in the browser?

4:20 yesterday afternoon.

Ok, on what? web or app? If its the app do you have the latest?

[Trex]

Ok, on what? web or app? If its the app do you have the latest?

on safari on mobile

[Robzilla32]

Ok, so you have problems in the app but not in the browser?

Yep. I stick to Firefox on Windows and all good.

In the Android app. The following issues exist for me:

Black screen when opening some gifs.

Tapatalk.xml file cannot be opened error message.

Occasional logon issues / cannot select mark all as read. Both are resolved by clearing cache

[PranK]

Robzilla do you have the latest version of the app? I'm sure all those issues are resolved in the latest version.

[PranK]

on safari on mobile

I changed some settings on the Firewall, can you try again?

[Trex]

I changed some settings on the Firewall, can you try again?

still no good

[XKLABA]

I am unable to logon either using safari on my IPhone 6+

current to right now

[Robzilla32]

Robzilla do you have the latest version of the app? I'm sure all those issues are resolved in the latest version.

Hi PranK,

I have version 3.13.24 installed. I think it may have updated yesterday so will keep an eye out for the issues that I mentioned above.

Cheers

Rob

[PranK]

OK so I've tested with my Android phone and its fine.

When I'm at work tomorrow I'll use one of our test iPhones and see if I can replicate it.

[r32-25t]

sorry been at work

I use safari on my iphone and has been happening since early afternoon yesterday, just tried again and still wont login

[XKLABA]

still no good, I have version 8.1.3

[Birds]

Safari iPhone user here - can't login using Safari on the iPhone, which I normally browse with. Can login and browse using desktop computer and the SAU app on my phone though.