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Nengun - Anyone Had Trouble Getting Parts?


Munro
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Anyone had problems with Nengun?

I ordered parts & paid for them start November.

When queried where the parts were they said was sent to my address

but no-one there to accept delivery & was sent back to Japan!

We run a 7 day a week business & get deliveries every day so

I am not accepting this story.

Just curious to know if this has happened to anyone else?

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Well they have given me all the tracking numbers & I am taking it up with Austalia Post today.

I dont want to make a fuss. I just want my parts so I can race my car!

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most eeeeevrybody has trouble with nengun, but normally they get the parts... just takes aaaaaaaaaaaaaages

+1

Maybe use Greenline or RHDJapan?

I buy parts from RHD often and they are always prompt delivery (max has been 7 business days)

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I've ordered parts from Nengun and as everyone else has mentioned - they're slow.

Sounds like an Aus Post f**k up. The parts should have been sent to a local Post Office and a card left at your place with details for collection. Theres no reason to send the parts back to Japan.

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^^ That is the biggest head F**k, getting your good sent back to Japan then back to AUS again *sigh*

You'd figure if we all sent Nengun a letter of complaint in a constructive criticism manner about their time delivery / ETA, hopefully they would get the picture to hurry up the delivery process...

Unless it is stated on their website / policy that it takes over 2 months (counting from what Munro has said) to deliver...

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Never had any problems with Nengun.. just the same as everyone else. They do take their time.

Only difference for me was that i ordered parts while i was in the USA, a month or so before i was due home. Nice presents waiting, or arriving apon my return. So never noticed it too much.

Def sounds like a AU Post issue. It should go back to the local carriers warehouse for a Saturday delivery (or whatever their policy is), or pickup.

I always thought they waited a week or two before returning to sender.

Edited by gotRICE?
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Yeah, it looks like it was the parcel service here in aust that stuffed up, but they never passed it on to

Australia post & thats why it went back. I think it is all sorted out & on its way back now. Cheers.

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