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Warning: Erisin Car Audio

mikep

By mikep,
in Car Audio & Electrical

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mikep Community Regular

mikep

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Posted

Hey everyone,

Thought I would post about an unhappy purchase from Erisin (Chinese head unit manufacturer).

I bought a head unit from them around two years ago and recently it started playing up. Contacting them has been a nightmare, they ignore email after email and eventually when they did respond, and I provided them with the information they asked, they went silent. So more emails asking them to assist, and finally someone else from the company responds, asks the same info, and then comes back and says they cant provide any assistance because the unit is to old.

Nearly $400 and just on two years later I have a piece of junk.

Funny thing is, in the email, they suggested i buy a new unit from them. I will buy a new unit, just not from them!

Anyway, beware these guys, no after sales support...

Mike

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https://www.sau.com.au/forums/topic/462232-warning-erisin-car-audio/
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mikep Community Regular

mikep

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Not exactly random. These guys used to have good rep back then, and early on in the purchase when I asked about updated GPS maps they helped out without any issues. Seems like they've gone downhill in the past few years.

I'm used to buying gear from China, haven't had this type of issue before from other suppliers.

  • 6 months later...

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