Jump to content
SAU Community

Recommended Posts

  • 2 weeks later...

well the mrs commy has been fixed cant tell it was even hit shannons rung today as a courtsey call to ask if we was happy with the job and to remind us of there lifetime warrenty . been with these guys for 6 yrs now with a multi car policy this is the first claim ive had with them and they have been a pleasure to deal with .

kudo's to them for there service .

cheers dean

  • 4 months later...

just paid the insurance on my 1998 R34GTT, only mods being aftermarket rims, exhaust and head unit... cost me just under $1000 p/a with just cars but had to bump the excess to $1250. 27 years old with a perfect driving record..... and I dont even have my car yet!!!! well for another 17 hours anyway (but who's counting :)

  • 2 months later...
  • 2 weeks later...
  • 5 months later...
  • 3 months later...

What the hell happened to Just Car? I was rear ended this morning and called up to make a claim and was given 2 options.

1. Book in a time to visit smart repair center where a 'client manager' will make me a coffee and ensure I'm comfortable while my car is dragged off to who knows where for quoting.

2. Visit at least 1 just car approved repairer, and one of my own for a quote, then book in a time and take the quote + my car to the assessment center for approval. (3 separate trips and 1/2 day off work.)

What happened to the assessor coming out? I liked it when I could rock up to a repairer any time, chat to the guy quoting and the guy doing the work, they'd submit the quote then if need be an assessor would visit the repairer, approve it and a few days later your car is done.

Will def be shopping around after this claim is through.

Just car

Stag C34 AWD Manual

mods are lowered, exhuast, wheels, days bodykit

28yr old

bad postcode "andrews farm"

$860 PA

$1100 excess

agreed value of $16000 !

hoping to get much better when i move to largs

Stumbled across this: www.insurerwatchdog.net Anyone with Just Car or a suncorp owned company should probably have a read and find out what the repair process is in detail, or risk ending up at their coffee lounge repair shop.

What the hell happened to Just Car?

i understand that the article shows that the insurer use the repairer which they own which obviously gets them a better price.

all insurance comanies will take the cheapest quote...all.

but where is the evidence that the repairs are worse or done to substandard levles?

its written by indipendants who are concerned that their being pushed out by larger companies (which is never a good thing) but whats the shown downside to the insured?

Edited by GH05T

I realise they will always take the cheapest option, however what I don't like is they straight off the bat book you in here and tell you when to rock up, without taking in to account your location.

When questioned for an alternative, the rep pushed and pushed for their own center to be used, going as far as telling me he can't wait to have a crash just so he can use that repair shop, they are that good! Eventually I get to the bottom of what needs to be done, only to find out the process has been changed to introduce several hoops to jump through and several hours of my own time wasted to organise it, most people just won't bother (which is the idea I guess).

As for the quality of the shops work, asking around work/friends/customers has turned up 3 of which only 1 had something good to say. You can also just search the shops name to get enough of an idea about the quality of their work.

As far as I'm aware (in my circle of friends at least) car enthusiasts like to know what work is being carried out, by who, where, quality of work, summary of work to be completed. According to Just Car I don't get to speak directly with their preferred repairer and at the end, maybe I can get a copy of what work was carried out if I submit a request to Just Car.

This has changed considerably since the process of yesteryear where you could drop the car off anywhere, talk directly to the repairer, ask questions, have other work done at the same time, then an assessor would go out and say yay or nay.

Not to mention, if the person paying for your repairs is also the one making profit from those repairs, then there is always going to be an element of cost cutting.

Had my R32 gtst insured by them about 6 months ago, cancelled because car was off the road and I was paying $866 yearly premium & $2200 excess :O

Just insured my car with them again and now it's $892 per year..

Where did that extra $26 come from? :P

  • Like 1

illmatic, that's been my previous experience with Just Car also, however I haven't claimed in 3 years, and the rep I spoke with today basically said "we don't really do that anymore, this is our preferred repairer and they are the best"

There still is a process to quote your own repairer, however it's much more long winded than it used to be and it just seems like they're trying to force you in to their own preferences.

why not, cheaper for them, they basically pay themselvs. i would pay less for the same job too if possible.

aslong as its the same job,

if i saw something showing that there was worse work being done then i would get concerned.

i would still go through the process of using my own insurer and i know how to get my way, especially with insurance companies. its my job.

I am sick of Insurance companies not knowing shit about imports and just being rude. Just got off the phone with Shannons. You would think that people who deal with imports daily would have been given some sort of training about imports and the costs involved. They were trying to tell me that they would only insure for the value of the cars purchase in Japan.

Also they were not aware that Japanese Vins are just serial numbers with 6 numbers and that they are added to on arrival. They kept questioning me why their Japanese vehicle has 17 digits. Sick of ignorant people!

They were so rude about it, I am thinking about changing insurance companies.

Edited by BigWillieStyles
  • Like 1

What the hell happened to Just Car? I was rear ended this morning and called up to make a claim and was given 2 options.

1. Book in a time to visit smart repair center where a 'client manager' will make me a coffee and ensure I'm comfortable while my car is dragged off to who knows where for quoting.

2. Visit at least 1 just car approved repairer, and one of my own for a quote, then book in a time and take the quote + my car to the assessment center for approval. (3 separate trips and 1/2 day off work.)

What happened to the assessor coming out? I liked it when I could rock up to a repairer any time, chat to the guy quoting and the guy doing the work, they'd submit the quote then if need be an assessor would visit the repairer, approve it and a few days later your car is done.

Will def be shopping around after this claim is through.

You could just take one day off work, go to two repairers in the same day (they take photos and it is only like 15 minutes each place) then and only if required you get their assesor, also if you tell them you aren't available to drive/tow it to their assesor they will come out or even pay for it to be towed there.

The places that do the repairs are all good quality from my experience (two different repairs), imo just car are pretty good, cheaper than shannons as well.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now



  • Similar Content

  • Latest Posts

    • You just need to remove the compressor housing, not the entire turbo. I would not be drilling and tapping anything with the housing still on anyways. 
    • So, I put my boat on a boat. First of all, I'm going to come out and say it. Why is Tasmania not considered a holy goal, an apex that all road-legal modified cars go to, to experience? This place is an absolute wonderland of titanic proportions. If people are already getting club runs for once in a lifetime 30 person cruises to Tassy then I've never seemed to see it. It is like someone replaced the entire place with an idyllic wonderland for cars, and all of the people living there with paid actors who are kind, humble, and friendly. Dear god. After doing a lap of almost all of the place I've found that it's a great way to find out all of the little things that the car isn't doing quite right and a great way to figure it all out. All in all, I drove for 4 hours a day for a week and nothing broke. I didn't even need to open the engine bay. This is by all means a great success, but it has left me with a list of things to potentially address. I also now have a 3D printed wheel fitment tool which annoyingly hasn't got any threads in it to actually assemble it. I might be able to tape it together to check the sizing I actually want to use, but it'll likely involving pulling the shocks out to properly measure travel at least at the front, and probably raise the car while I'm at it, at least in the rear. I scraped on quite a few things and I'm not sure how else to go about it. I was taking anything with a bump at what felt like 89 degree angles. And address those 10 other tasks. And wash the car. God damn it is dirty. And somehow, the weather was perfect the entire time - And because I was on the top of Mt Wellington it turns out it was very much about to freeze up there. I did something I typically never do and took some photos up there in what must have been -10 and the foggy felt like suspended ice, rather than mere fog. If you own a car in Australia, you owe it to yourself to do it.
    • Damn that was hilarious, and a bit embarrassing for skylines in general 😂 vintage car life ey. That R33 really stomped. Pretty entertaining stuff
    • Hi, I have a r32 gtr transmission. Does any of you guys have an idea how much power it will hold with the billet center plate and stock gearset? At what power level and use did yours brake with or without billet plate? Thanks, Oystein Lovik
    • Saw this replica police car based on a Mitsubishi Starion XX parked next to a 'police box' (it's literally a box) in Hirohata, Himeji City in Hyogo prefecture the other day. It's owned by Morii-san who is a local Mitsubishi Starion enthusiast. According to a local radio station blog post, he always wanted to make a police car himself based on ones he saw in his favourite Manga comics.  As it's illegal to modify a car to look like a police car and drive on the road, Morii-san tried many times to get permission from Aboshi police station headquarters nearby. They refused initially by after they got tired of that they granted him permission. However, the car can only be displayed on private property and obviously can't be registered as long as the police livery is present. The car was completed at a cost of 1.5 million yen (US$ 10,000) in addition to the car cost. A location was chosen outside Hirohata Police box where the car can easily been seen from the street. Morii-san has two other Starion road cars, both widebody GSR-VRs.
×
×
  • Create New...