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Vic Wasteland Thread - 15.0

R31Nismoid

By R31Nismoid,
in Victoria

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Borci88 Veteran

Borci88

Posted
Posted
11 hours ago, UNR33L said:

Yes that's pretty shit, Optus should be able to provide you 30mbps down 1 mbps up pretty easily - worth a phone call 

30 down 1 up is considered 'standard' cable speed and 100 down 2 up is considered 'ultiamte' cable speed which you'll need to pay extra for but still possible on cable. 

For reference my Telstra cable gets about 30-35 down and 1 up 

Leeroy has a special situation where he has reasons for the shitty-er cable speed I'm sure :D 

Edit: Basically what Simon said

Well I have one of those Motorola Surfboard modems they supplied us with 6+ years ago, but they refuse to even chip in money to upgrade it now even though the service is not what we're paying for. They want $200+ for the modem plus an installation fee to upgrade. This was after two phone calls and a bit of a raised voice.

surfboard03.jpg

Borci88 Veteran

Borci88

Posted
Posted
16 minutes ago, Rekin said:

ISP's can't just be gifting out modems with no cause. Either sign up to a new contract (which may only be applicable to new customers) or there is a connection/speed fault caused by the modem.



Well they can because phone companies give rewards based on staying with the company for a period of time, usually by waving different costs or adding in extra value to their existing plans.

UNR33L Grand Master

UNR33L

Posted
Posted
51 minutes ago, Borci88 said:

Well I have one of those Motorola Surfboard modems they supplied us with 6+ years ago, but they refuse to even chip in money to upgrade it now even though the service is not what we're paying for. They want $200+ for the modem plus an installation fee to upgrade. This was after two phone calls and a bit of a raised voice.

surfboard03.jpg

put some more pressure on them, ive got a spare telstra modem you could have which is better than that but you're with optus. 

call around for a better deal and make em do better themselves or leave. mate you'll get easily better speeds elsewhere and prob more data with new modem too. 

Borci88 Veteran

Borci88

Posted
Posted
1 minute ago, UNR33L said:

put some more pressure on them, ive got a spare telstra modem you could have which is better than that but you're with optus. 

call around for a better deal and make em do better themselves or leave. mate you'll get easily better speeds elsewhere and prob more data with new modem too. 


Only reason why we haven't looked elsewhere is because it's bundled with Foxtel and I believe phone line

Rekin Grand Master

Rekin

Posted
Posted


Well they can because phone companies give rewards based on staying with the company for a period of time, usually by waving different costs or adding in extra value to their existing plans.

Problem with modems is that they have to buy them from suppliers & they need to link them back to the reason for supplying them onto you. If there isn't a valid reason, be it a new contract deal or a fault replacement, the operator on the phone can't do much.
UNR33L Grand Master

UNR33L

Posted
Posted (edited)

meh any of them can do that, and can port phone numbers across if you need it.

just call optus and tell them your speed is shit and not 30mbps and to fix your shit

Edited by UNR33L
Rekin Grand Master

Rekin

Posted
Posted
So they stand to lose 3 times as much shit if you leave...........

No one is going to cancel their internet contract because they want a new modem.

A new modem serves no purpose if there is no fault with the old. Hence why they will only replace if there is a fault.

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