Jump to content
SAU Community

Recommended Posts

  • Replies 343
  • Created
  • Last Reply

Top Posters In This Topic

the world or international email support is a funny thing.

I sent many emails to world of warcraft while I was playing that and never got anything but automated responses telling me someone would get back to me, which they never did.

had similar things happen from a lot of companies.

Link to comment
https://www.sau.com.au/forums/topic/102081-nengun/page/4/#findComment-1886383
Share on other sites

I have sent probablly 11 email to neugun now about a nismo key i purchased that never arived....

Bought it back on the 5th of December....

The tracking system says its delivered but i have never recieved the key....

No responce to my emails... Im just gonna cut my losses... Nothing i can do....

Link to comment
https://www.sau.com.au/forums/topic/102081-nengun/page/4/#findComment-1886871
Share on other sites

same with my clear indicators..

been about 2.5 months now...

i find it funny on there website they actualy say something along the lines of

'were not dodgy... we've been in business for a long time'

I have sent probablly 11 email to neugun now about a nismo key i purchased that never arived....

Bought it back on the 5th of December....

The tracking system says its delivered but i have never recieved the key....

No responce to my emails... Im just gonna cut my losses... Nothing i can do....

Link to comment
https://www.sau.com.au/forums/topic/102081-nengun/page/4/#findComment-1886910
Share on other sites

They don't offer phone support.

They can be difficult in contacting but I have recieved about 10 orders from them without any drama, apart from the time issue.

Col-GTSX - If the tracking shows your item arriving in Australia, looks like someone at your post office may have worked out what it was and pocketed it. Can't fake the tracking with EMS.

Link to comment
https://www.sau.com.au/forums/topic/102081-nengun/page/4/#findComment-1887141
Share on other sites

They don't offer phone support.

They can be difficult in contacting but I have recieved about 10 orders from them without any drama, apart from the time issue.

Col-GTSX - If the tracking shows your item arriving in Australia, looks like someone at your post office may have worked out what it was and pocketed it. Can't fake the tracking with EMS.

Yeah i understand that its been pocketed here... But i though $14 worth of EMS postage for a 100gram item would include insurance...

Im a little peeved because they wont even write a email back to me. I mean I was under the impression that it was insured when buying it. I was gonna get a HKS Turbo kit from them but now im not gonna buy anything else... Due to lack of communication and no infomation about insurance on postage...

I have contacted EMS they said it was delivered to Sydney International Airport. But no further info from there. I mean this means it has not got to my door. EMS also said the package was not insured. So im at a loss of $60-$65....

Arhhh well....

Im not saying dont buy from them cause i have never had a problem before... Just this time im really disapointed....

Link to comment
https://www.sau.com.au/forums/topic/102081-nengun/page/4/#findComment-1888206
Share on other sites

I got this email from a sau member in AUG05

Hi,

My son has spent thousands using Nengun. He works overseas for half the year and I get to sort out the problems when his gear doesn't arrive here.

Every time he swears "That's the last time I use them", but he goes back as the prices are very good.

He first got a PFC. They sent the wrong one then argued it was my son's fault. As we had all the e-mails it was quite clear whose fault it was. The correct one turned up months later and we had to on-send the wrong one to someone in Perth before Brent would do anything. Then an Apex boost kit and fuel reg. These arrived before the PFC which was real handy.

After long discussions with Brent who swore all the problems have now been sorted, my son just bought a KHS GT2835 complete turbo kit and Nismo injectors. The kit has a HKS F-Con Pro included, comes with the kit, can't be bought without it. Comes direct from HKS with it. So guess what's missing from the kit?

Without fail, the goods have always arrived before the EMS number even worked. And without fail, there have been problems.

Regards,

****.

Link to comment
https://www.sau.com.au/forums/topic/102081-nengun/page/4/#findComment-1888233
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now



  • Latest Posts

    • Seat of the pants assessment of the new intake: The car is way less "doughy" when hitting the loud pedal, especially off idle when stopped or in traffic, I did use a cheapo lazer thermal thingo to measure the temp around where the pod filter got its air, it was between 55 - 60°C, in saying this the car was shut off and not moving, so the OEM intake pipe was not supplying any fresh air to where the pod was when the car was at least moving A weird bonus was induction noise on the throttle in the cabin increased a bit,  I was worried that I was actually going to lose some of that induction noise I love so much, outside though, when I got the daughter to do a WOT drive by pass for me, the induction noise has increased alot when on the throttle, not quite ITB doort, but well up there I'm extremely happy with the results and have been exploring the country roads in the region  As for house mods: 1.New front fence is up and is awesome, it really upgraded how the joint looks from the street, and the added security is nice 2. Electricians have replace some interior lights, and with more lighting in the garage, a few new motion detecting lights out the front above the garage, front room, and at the front door, which I have already found heaps helpful coming and going, also now has fancy pants CCTV all round the house The only hold point for power though is the solar and batteries due to supply issues, although this will happen over the next few weeks 3. I have done a heap of landscaping out the front and I'm almost ready to do a new small retaining wall with some nice blocks to replace the brick and cemented in rocks around the raised garden beds cemented in river stone "was the fashion at the time" the house was built. I currently have a pallet of retaining wall blocks and 2 bulka bags of 20mm blue metal to replace the wood chip that is in the raised garden beds around the house 4. I now have 3 big raised garden beds for out the back to grow some vegetables, about 70cm high, 200cm long and 100cm wide 5. My 2 compost bins are already pretty full with brown, green and kitchen waste from the landscaping I'vedone so far, but they will probably take a few months to break down, so anything else that gets chopped, trimmed, and kitchen waste will just start filling the base of the raised garden beds to about 30cm before I start throwing 40cm of good compost, and stuff, for the vegetables to grow in, I'll need a few ton of compost and soil, but the local supplier can sent me bulka bags of the stuff Basically the logs, wood chips and a few strategically placed rocks for drainage, will give the beds some good organic materials down low to break down over time, and they will hold moisture during the warmer months to save the water in my big arse water tank if we don't get alot of rain So, all in all, the car and house mods are going well, and I'm really enjoying being retired, I sleep in too 0700 and slowly plod around inside until I feel like actually doing anything, and only work in the yard for as long as want, which has actually been alot over the last few weeks,  although when you look at it, it seems that not a huge amount of work has been done,  until I look at the before I started the work pics Happy days and good times indeed 
    • hahaha yeah. Plan is to get side skirts and probably just rear pods. But going to do them one-by-one. I've got a set that I really like from RHDJapen, but that one isn't shipped to AU. So need to find someone who can get it for me
    • Here's an idea, answer the questions I asked you as they are trying to work out WHY the LSD will be binding up in a straight line.
    • You haven't driven many modern cars then have you? Most of them have sfa steering feel with their stupid electric bullshit steering systems.
×
×
  • Create New...