Are Koya A Good Brand Of Wheel?

[GTSBoy]

And that was what you did wrong.

You have the car in your possession.

You have the existing wheels and can see how they fit and how much space there is.

You have the tape measure.

And yet you decided to let them pick the offset?

[timmy1]

If they needed measurements they should have asked for it before deciding on their own what the off set should be

[niZmO_Man]

The onus is not on the wheel producer to "figure out" what offsets will work on your car, that's your job.

That's like going to a hair dresser and telling them "cut my hair". When they ask "how", you say "you figure it out".
So glad I don't have to deal with idiot customers any more.

[UWISSH!]

I did not tell them what off-set I wanted other them tell them about the make model and year of the car counted on them to do the research to know what off-set would fit or ask me for any other information if needed. They decided on their own 50mm off-set for the rear would fit the car - which obviously was wrong as the wheels stick out too much and the tyres rub against the fenders

Oh wow. I didn’t even read your review or anything but you are some kind of special.

Ordering wheels and not even knowing what correct size you need and then trying to blame the company because you had no idea what you need.

I’m guessing you signed up on here just to try and bad mouth the company and it turns out it’s just your fault not theirs.

Bravo

There are so many wheel and tire calculators online that would of helped with what you need

[timmy1]

2 hours ago, UWISSH! said:

Oh wow. I didn’t even read your review or anything but you are some kind of special.

Ordering wheels and not even knowing what correct size you need and then trying to blame the company because you had no idea what you need.

I’m guessing you signed up on here just to try and bad mouth the company and it turns out it’s just your fault not theirs.

Bravo

There are so many wheel and tire calculators online that would of helped with what you need

I signed up here to warn other of the potential danger of dealing with this company. If they decide on their own to make a set of wheels and tell me they will fit and they don't then its their fault. Pure and simple.

[seraphyn_r33]

I get your frustration, but what youve got to understand, theres more than 1 offset that fits your car. If your saying that the wheels poke too much and rub the guards, then you are obviously running lowered springs/coilovers. This alters what offsets would be suitable further. You also have to accomodate what brakes you have on the car. Then on top of how you would like the wheels to sit and look visually. It becomes a “how long is a piece of string” scenario.

The onus is on you to do your due diligence to ensure that fitment will be correct. Koya supply wheels to countless makes of cars, so you would have to forgive them for not being solely skyline specialists, because this isn’t skyline specific. This issue can happen with any car.

Because of this, I dont understand why anyone wouldnt take offset measurements when deciding on wheels.

I do hope you get the correct wheels and Koya look after you, and take it as a lesson learned

[timmy1]

When I ordered the Koya wheels, what Koya should have said “based on your car information provided and wheels you ordered and the tyres you are going to fit, we can’t be sure what offset the wheels should have so why don’t you take some measurements so we know will get the offset right” before deciding to make set of wheels with offset of their own decision and when they don’t fit – take no responsibility. I have all email communication regarding this. And if I have time to spare I may even take them to VCAT to get my money back.

[89CAL]

What are the offsets?

Remember they are not making a wheel for a Skyline and a WRX and a Falcon. They make a wheel to suit a stud pattern in various offsets. I have had 2 different sets of Koya's and zero issues. Perfect fit both times

[Adz2332]

On 6/14/2018 at 12:34 PM, timmy1 said:

When I ordered the Koya wheels, what Koya should have said “based on your car information provided and wheels you ordered and the tyres you are going to fit, we can’t be sure what offset the wheels should have so why don’t you take some measurements so we know will get the offset right” before deciding to make set of wheels with offset of their own decision and when they don’t fit – take no responsibility. I have all email communication regarding this. And if I have time to spare I may even take them to VCAT to get my money back.

 

Wow i feel sorry for companies having to deal with special people like you.

is your car stock? original stock springs / suspension? Stock height? etc etc

Your expecting a company, not meaning just Koya, to send you a set of wheels that fit to your liking based on nothing more than the year make and modal of your car??? no mention of any modifications you have done with it? no mention of how aggressive you want to go with it? and you wonder why they dont fit? stupid stupid 

[vxsr33]

While the responsibility is on the buyer to check the correct size and offsets before buying the wheels, some people just don't know much wheel offsets and measurements.
Koya should have been more helpful and went through more questions with the buyer to ensure they got wheel specs they were happy with. They probably just sent the most common size for the r33 as standard.

[89CAL]

Still waiting for offsets.

Was there a mix up between gtst and gtr offsets

Were the offsets not functional or you just didnt like how it look?

[timmy1]

21 hours ago, Adz2332 said:

 

Wow i feel sorry for companies having to deal with special people like you.

is your car stock? original stock springs / suspension? Stock height? etc etc

Your expecting a company, not meaning just Koya, to send you a set of wheels that fit to your liking based on nothing more than the year make and modal of your car??? no mention of any modifications you have done with it? no mention of how aggressive you want to go with it? and you wonder why they dont fit? stupid stupid 

I have to say "Adz2332" you are quite special yourself in making assumption that I didn't tell Koya anything about any modification and the springs (suspension system) I am using and that I plan to use the wheels (and the tyres I got for it and the size)  for track days. My car is a European car so its likely Koya doesn't have much experience with European cars. The issue was not with how the wheels looked on the car, the issue was that the wheels did not clear the guards and was rubbing. Anyway, this will get sorted as companies like Koya will need to learn to do business in Australia to comply with Australian Consumer Law.

[Adz2332]

just do some research! Millions and MILLIONS of rim fitment threads. Its just easier to blame someone else i guess 

[timmy1]

1 hour ago, Adz2332 said:

just do some research! Millions and MILLIONS of rim fitment threads. Its just easier to blame someone else i guess 

It’s a mute point doing research now after presumably Koya already did (or did not) do the research before deciding what the offset should be and ask for measurements before making their decision to make the wheels. I am blaming Koya because they didn’t do due diligence and take no responsibility when the wheels don’t fit.

[Adz2332]

30 minutes ago, timmy1 said:

It’s a mute point doing research now after presumably Koya already did (or did not) do the research before deciding what the offset should be and ask for measurements before making their decision to make the wheels. I am blaming Koya because they didn’t do due diligence and take no responsibility when the wheels don’t fit.

 

the hair cut analogy in this thread above is spot on the money...

 

[djr81]

1 hour ago, timmy1 said:

It’s a mute point doing research now after presumably Koya already did (or did not) do the research before deciding what the offset should be and ask for measurements before making their decision to make the wheels. I am blaming Koya because they didn’t do due diligence and take no responsibility when the wheels don’t fit.

1. Moot. not mute.

2.  "They didn’t do due diligence and take no responsibility when the wheels don’t fit"  Whereas you did?

3. You needed to specify what you wanted, not what you wanted it for. Simply put failing to correctly specify the offset you wanted is down to you.

[timmy1]

14 minutes ago, djr81 said:

1. Moot. not mute.

2.  "They didn’t do due diligence and take no responsibility when the wheels don’t fit"  Whereas you did?

3. You needed to specify what you wanted, not what you wanted it for. Simply put failing to correctly specify the offset you wanted is down to you.

With hindsight, I should have taken measurements and told them what offset I wanted. How often and what percentage of people order custom wheels, to know what information needs to be provided to get it right ? And since I didn’t specify the offset for the custom wheels, what made Koya decide to make them anyway and not provide any warning that there may be a risk the wheels my not fit as they don’t all the information to be sure. Was there plan all along was to get the money first and wash their hands off any responsibility if the wheels don’t fit.

[djr81]

13 minutes ago, timmy1 said:

With hindsight, I should have taken measurements and told them what offset I wanted. How often and what percentage of people order custom wheels, to know what information needs to be provided to get it right ? And since I didn’t specify the offset for the custom wheels, what made Koya decide to make them anyway and not provide any warning that there may be a risk the wheels my not fit as they don’t all the information to be sure. Was there plan all along was to get the money first and wash their hands off any responsibility if the wheels don’t fit.

"How often and what percentage of people order custom wheels, to know what information needs to be provided to get it right ?"

Nearly all of them.  In fact I would say 100% other than you didn't.  The almost inevitable outcome of not specifying what you want is you get whatever is served up.  Which in this case you didn't like.

Out of interest if someone asked you now what size & offset you wanted, what would the answer be?  For that matter what size & offset did they sell you?

[timmy1]

"The almost inevitable outcome of not specifying what you want is you get whatever is served up."  Really ? We live in Australia.

"Under the Australian Consumer Law, certain consumer guarantees apply automatically, including that a product must be reasonably fit for any purpose specified by the customer and agreed by the seller. If a product is not fit for a specified purpose, the consumer is entitled to a remedy"

[djr81]

Pretty sure that reasonably fit for purpose and hektik in fitment are not the same thing.

Again:

If someone asked you now what size & offset you wanted, what would the answer be?  For that matter what size & offset did they sell you?