To an extent, however one of my good mates runs a panel shop and has no mind blowing issues with insurance companies and this isn't some low grade/cheap panel shop either. Ye there is some here/there but that's part of it all. You win some, you lose some. I fail to see how its shit money even half the time.
Granted he is looking after imports/resto's which basically means Just Cars/Shannons, but that's the topic at hand here mostly.
He's even done work on a friends Mazda 626, was AAMI. He has no issue making good profit on it, and it was repaired perfectly without much issue from them either. Charging his normal workshop rate which i can assure you is higher than the "cheaper" places around that do $1500 "resprays"
They do not pay the same rate for a pearl paint that requires more time. That is costed and factored into quotes.
If its not, then that's the panel shops management as opposed to Insurance companies.
I've seen some BIG hit's fully repaired. Brand new everything from Nissan as part of the repair. And this is on cars only worth 30-35k agreed.
Well over 10k being dropped by insurance companies without question.
Now if one workshop can get 10k for a job, but another couldn't - nobody's fault but the shop in question.