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No worries mate just ring him ahead of time and see what time suits as he is always extremely busy (which is a good sign!) I know he will be able to help you out :)

After this is over I need someone a bit closer that knows what he is doing :)

My mob is extremely busy :)

In theory these guys have to hand over a product that works correctly to a satisfactory standard otherwise they have to fix it at no charge, providing there is something actually wrong and in this case there is.

They sound like they are messing around and not being professional about it. If I had a customer traveling 350km to pick up a vehicle I'd ensure it works 100% before handing over the keys.

Secondly, get the password removed from the tune on the ECU if your warranty is only verbal as it won't count for squat unless it is in writing. If they claim intellectual property that is BS because there are plenty of reasons why it can't be.

Hopefully all gets resolved quickly and not at much more of your expense. Otherwise I'd be going further with it.

Edited by breaker1845

In theory these guys have to hand over a product that works correctly to a satisfactory standard otherwise they have to fix it at no charge, providing there is something actually wrong and in this case there is.

They sound like they are messing around and not being professional about it. If I had a customer traveling 350km to pick up a vehicle I'd ensure it works 100% before handing over the keys.

Secondly, get the password removed from the tune on the ECU if your warranty is only verbal as it won't count for squat unless it is in writing. If they claim intellectual property that is BS because there are plenty of reasons why it can't be.

Hopefully all gets resolved quickly and not at much more of your expense. Otherwise I'd be going further with it.

I have been in a few similar situations and if I do not get this sorted to my satisfaction it will go further and I know exactly what action I must take.

As much as I feel stuffed around I have to give them a chance to sort it out, they asked me to bring it in to them, so before I go all legal crazy I will give them a fair chance to fix it. Up until this build they have been very good, I guess this is what hurts the most. Being pissed around for over 5 months, it is now 7 months and still being stuffed around, it grinds you down after a while:(

I was busting to get my hands on the car and when I finally did, it was a heap of shit!

As for the ECU, it is mine and I paid for the tune that was done for my car . I have no IP agreement with them. I want it unlocked so if I want a totally new tune on the car at some time in the future, I can have it done. Who in there right mind would want to steal this tune, it was done for my car, using the bolt ons I have, what good would it be????????

Yeah as said above and maybe get some printouts from JEVS to put up so it can be looked at on here, id like to see what a good and poor tune looked like on a graph ;)

Edited by AngryRB

Ouch I hope they can sort it out.

I hope mines goes a little smoother

yeah, been a little messy, just hope it gets sorted so I can enjoy the car.

Distance is the killer with all of this :(

we are going to do a little long distance tuning, computer to computer to ECU program ,make some changes

Going to put the new plugs in, number the old ones and take some pics of each one for the tuner to look at, probably give him an idea if one or more are running differently to the others ?

Its more does the tuner know the ecu well, the cock head that blew my motor said he tuned plenty of Autronic's however seeing him tune he didn't know his was around at all.

Motor blew on the dyno whilst he was fcking around with the timing :( the whole time he never used a knock listening device

The tuner sent me an Apexi Power FC Hand Controller, we worked on Face Time and made some changes to get it working enough to get me to Sydney, thats why I said "sensitive little suckers", from my experience, not worrying about anything, just a comment :)

we are going to do a little long distance tuning, computer to computer to ECU program ,make some changes

Going to put the new plugs in, number the old ones and take some pics of each one for the tuner to look at, probably give him an idea if one or more are running differently to the others ?

I like tuners who tune without afrs or you know winging it

Its more does the tuner know the ecu well, the cock head that blew my motor said he tuned plenty of Autronic's however seeing him tune he didn't know his was around at all.

Motor blew on the dyno whilst he was fcking around with the timing :( the whole time he never used a knock listening device

what was the final outcome, $ wise :blink: did he man up ?

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